Skip to main content
https://catalogartifact.azureedge.net/publicartifacts/pcloudhosting.glpi2-d39452eb-d9ab-45b9-9e44-9a27e36e3684/image0_pCloud.png

GLPI

by pcloudhosting

(1 ratings)

Version 11.0.6 + Free Support on Ubuntu 24.04

GLPI 11.0.6 is an open-source IT Service Management (ITSM), asset management, and helpdesk solution that enables organizations to manage IT assets, support tickets, users, incidents, changes, and service requests through a centralized web-based interface.

The solution supports common IT administration workflows including asset inventory, ticket management, user support, service desk operations, software/license tracking, reporting, and IT infrastructure management. It is suitable for IT teams, managed service providers, enterprises, and organizations that need a reliable ITSM and helpdesk platform.

Features of GLPI 11.0.6:

  • Web-based IT service management and helpdesk platform.
  • Ticketing system for incidents, requests, problems, and changes.
  • IT asset and inventory management.
  • User, group, entity, and profile management.
  • Software, license, contract, and supplier tracking.
  • Knowledge base and FAQ management.
  • Reporting, dashboards, and notification support.
  • Secure access with role-based permissions.

Usage instructions for GLPI 11.0.6
$ sudo su
$ cd /var/www/glpi
$ sudo -u www-data php bin/console --version
$ sudo systemctl status apache2
$ sudo systemctl status mariadb

Installation process:
$ sudo apt update && sudo apt upgrade -y
$ sudo apt install -y apache2 mariadb-server php php-cli php-common php-mysql php-gd php-mbstring php-curl php-xml php-intl php-zip php-bz2 php-ldap php-bcmath php-opcache libapache2-mod-php wget tar unzip
$ cd /tmp
$ wget https://github.com/glpi-project/glpi/releases/download/11.0.6/glpi-11.0.6.tgz
$ tar -xvzf glpi-11.0.6.tgz
$ sudo mv glpi /var/www/glpi
$ sudo chown -R www-data:www-data /var/www/glpi
$ sudo a2enmod rewrite
$ sudo systemctl restart apache2

Database credentials are configured during installation in MariaDB/MySQL. Use the GLPI web installer to complete setup by opening the application URL in a browser.

Access the GLPI web interface:
Open your browser and navigate to: http://your-server-ip
Login source:
GLPI internal database

Ports:

  • 22 - SSH access
  • 80 - HTTP web access
  • 443 - HTTPS secure web access

Disclaimer: GLPI 11.0.6 is provided “as is” under applicable open-source licenses. Users are responsible for proper configuration, database security, access control, updates, backups, and validation before using the solution in production environments.