AVD Planning, Implementation and Managed Services
by ProArch Technologies, Inc
It takes a phased approach to moving workloads to Azure Virtual Desktop and managing them once they’re there. This turnkey bundled solution is provided from AVD experts ProArch, Rimo3 and Nerdio.
Overview
ProArch’s Managed AVD & Windows 365 Service is a turnkey managed service that designs, deploys, and operates Azure Virtual Desktop (AVD) and Windows 365 on Microsoft Azure. We provide the architecture, automation, security hardening, and day-2 operations you need to deliver secure, high-performance cloud desktops and apps at scale.
This offering combines professional services (assessment, design, proof of concept, pilot, production rollout) with ongoing managed services (monitoring, patching, cost optimization, and incident response) to meet your user, security, and compliance requirements.
What You Get
- Azure-native architecture: Hub/spoke or landing zone aligned AVD design leveraging Azure regions, VNets, NSGs, Azure Firewall, and Azure Files/Azure NetApp Files for FSLogix profiles.
- Identity & access: Microsoft Entra ID integration, Conditional Access, MFA, and role-based access controls for admins and session hosts.
- Image & app lifecycle: Golden image strategy, app testing, and packaging (MSIX/App Attach) with automation.
- Operations & observability: Azure Monitor, Log Analytics, Update Management; optional integration with Microsoft Defender for Endpoint and Microsoft Sentinel.
- Windows 365 integration: Policy-driven Cloud PC provisioning for specific personas alongside pooled/personal AVD.
- Cost governance: Autoscale policies, reserved instances consideration, and Azure Cost Management dashboards.
How It Works
- Assess & Plan: Readiness review (network, identity, security, apps), persona mapping, and TCO model.
- Design: Azure reference architecture, landing zone alignment, image strategy, security & compliance controls.
- POC & Pilot: Rapid spin-up using Nerdio Manager for Enterprise and Rimo3 for app validation and performance baselines.
- Production: Scale-out of session hosts, profiles, app delivery, and access policies across target user groups.
- Operate (Managed Services): 24x7 monitoring, incident management, patching, capacity/cost optimization, and monthly health reporting.
Key Deliverables
- AVD/Windows 365 Azure reference architecture & runbooks
- Hardened base images and FSLogix profile configuration
- Autoscale and cost-optimization policies
- Operational dashboards (performance, usage, cost)
- Security configuration baselines and access policies
- Knowledge transfer and admin guides
Prerequisites
- Active Microsoft Azure subscription and appropriate AVD/Windows 365 licenses
- Microsoft Entra ID tenant with Conditional Access/MFA enabled
- Network connectivity to required Azure regions and corporate resources
Scope & Responsibilities
ProArch (Managed Service): Architecture, deployment automation, monitoring, patching, image & app lifecycle, incident response, cost governance, and monthly reporting.
Customer: Subscription ownership, licensing, change approvals, end-user communication, and L1 helpdesk (optional co-managed models available).
Typical Timeline
POC in 2–4 weeks, pilot in 4–6 weeks, and phased production rollout thereafter based on app complexity and user count.
Business Outcomes
- Consistent, secure user experience from any location or device
- Faster onboarding and app delivery with automated operations
- Reduced infrastructure overhead with Azure-based desktops and apps
- Improved security posture via Entra ID, Conditional Access, and hardening baselines