Expo XT Intermedia (formerly NEC) for Power BI

Expo XT Intermedia (formerly NEC) for Power BI

Expo XT Intermedia (formerly NEC) for Power BI transforms Intermedia call data into clear, interactive Power BI dashboards for IT teams, communications administrators, operations leaders, and business managers.

Replace manual call-detail exports and disconnected spreadsheets with a centralized reporting experience that helps your organization understand calling activity, user adoption, call patterns, missed calls, and operational trends.

Key capabilities

• Analyze inbound, outbound, internal, and missed call activity.
• Track call volume, duration, calling trends, and peak activity periods.
• Review call activity by user, extension, phone number, department, and date range.
• Identify user adoption patterns and unusual calling behavior.
• Explore detailed call records through interactive filters and drill-through analysis.
• Share reporting insights across the organization with Microsoft Power BI.

Built for communications visibility

Expo XT Intermedia (formerly NEC) for Power BI gives organizations a practical way to turn call records into meaningful insights for daily operations, management reporting, troubleshooting, and long-term planning.

Monitor how your phone system is being used, identify high-volume users and peak calling periods, review missed-call activity, and provide stakeholders with a consistent view of communications performance.

Easy to deploy and customize

The app installs with sample data so users can immediately explore the reporting experience. Administrators can then connect their Intermedia environment using guided configuration parameters and tailor the reports to their organization’s reporting needs.

Requirements

• An active Intermedia communications environment.
• Appropriate access to Intermedia calling or call-detail data.
• A Microsoft Power BI license suitable for viewing and sharing reports.

Expo XT Intermedia (formerly NEC) for Power BI is delivered by Metropolis Corp.