AI Agent HRMS

HR teams spend significant time handling repetitive queries, processing leave requests, sharing policies, and managing employee cases. Employees often depend on emails or multiple portals to find information, leading to delays, missed updates, and inconsistent policy adherence.

The AI HRMS Assistant by Compusoft Advisors solves these challenges using Conversational AI for HR built on Microsoft Copilot Studio. It acts as an intelligent digital HR assistant that understands natural language and automates end-to-end HR workflows.

Instead of sending emails or navigating systems, employees and managers can simply ask questions or initiate actions — and the AI agent completes the task instantly.

Key Challenges Addressed

• Manual handling of repetitive HR queries
• Slow leave application and approval processes
• Difficulty accessing HR policies and employee information
• Limited visibility into organisational hierarchy
• Inefficient HR case and grievance tracking

How the Solution Helps ?

The assistant enables:

• Instant leave application, approval, tracking, and cancellation
• Quick retrieval of HR policies and SOPs
• Access to employee details and reporting structures
• Real-time HR announcements and reminders
• HR case creation, tracking, and escalation

It can be deployed as a standalone AI agent or embedded within Microsoft Teams and Microsoft 365. Using Azure Bot Service, it supports web, mobile, messaging, voice, and email channels. The solution integrates with enterprise platforms such as Dynamics 365, ServiceNow, Salesforce, and other service systems, making it platform-agnostic.

Key Capabilities :

• Built on Microsoft Copilot Studio
• HR Automation with Microsoft Copilot
• Automated leave workflows and approvals
• Centralised document retrieval from Microsoft 365 and SharePoint
• Organisational hierarchy navigation
• Secure role-based access control (RBAC) and audit logging
• Enterprise-grade compliance and governance

Business Impact :

Organisations benefit from:

• Reduced HR workload
• Faster response times
• Improved employee experience
• Stronger compliance and audit readiness
• Scalable HR support for distributed teams

Cross-Industry Deployment

This AI Agent can be built and customised across industries including IT & ITES, Manufacturing, Professional Services, Healthcare, Retail, BFSI, and Education. The framework can also extend beyond HR to automate finance, compliance, operations, and customer service processes.