EmergencyConnect by Entergrade

EmergencyConnect is a mission-critical notification solution that ensures the right people are reached and have visibility whenever an emergency call is placed in Microsoft Teams. Designed to extend Microsoft’s native capabilities, EmergencyConnect helps organizations boost safety and compliance.

EmergencyConnect is trusted by 15,000+ users worldwide and is supported by Entergrade’s Microsoft-accredited experts.

Key Capabilities

· Multi-channel notifications: SMS, email, desktop alerts, and more

· Smart routing rules: configurable in an easy, secure SSO-enabled portal

· Location intelligence: enriches alerts with dynamic & registered addresses

· Power BI reporting: real-time & historical insights to strengthen safety programs

· Dedicated expert support: guided onboarding from Microsoft Teams specialists

Why EmergencyConnect

· Ensure the right people are notified every single time, even if they’re not active on Teams

· Strengthen safety, compliance, and internal visibility

· Ensure response teams are equipped with registered and dynamic addresses

· Gain actionable insights with real-time and historical reporting

· Easy deployment with expert-led configuration support

Ideal For

EmergencyConnect is trusted by universities, enterprises, government, healthcare, and property management organizations worldwide. EmergencyConnect helps:

· Organizations operating large, distributed, or multi-building facilities or campuses

· Organizations migrating from legacy systems such as Mitel Emergency Advisor or Cisco Emergency Responder and looking for a Microsoft-aligned replacement

About Entergrade

Entergrade is a Microsoft Solutions Partner and leading provider of software that helps mid-size and large enterprises get more from their Microsoft 365 services. Our team holds multiple Microsoft MVP awards and we've earned the Advanced Calling for Microsoft Teams Specialization. Entergrade is proud to be SOC 2 Type II and ISO/IEC 27001:2022 certified. We exist to rethink what’s possible.

Disclaimer: EmergencyConnect is a supplementary tool that provides additional internal notification options and insights. It does not replace or interfere with the processing of actual emergency calls or the configurations required to comply with applicable laws. Customers remain responsible for ensuring compliance with emergency call processing requirements.