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https://catalogartifact.azureedge.net/publicartifacts/oticgroup1778352587921.iip-insurance-intelligence-platform-30e5dbad-5c12-429b-b6a0-84c0c6b944ab/image6_iiplogolarge.png

Insurance Intelligence Platform

by Otic Group

AI agent platform for insurance claims, policy servicing and document automation.

Insurance Intelligence Platform (IIP) is an Azure Managed Application that helps insurance organizations deploy AI-assisted workflows for claims, policy servicing, underwriting support, document processing and customer operations.


IIP is designed for insurers, brokers, agencies and insurance operations teams that need a practical way to introduce AI into daily work without rebuilding every core insurance system at once.


What IIP helps automate

  • Claims intake: capture claim details, collect supporting documents and generate structured claim summaries.
  • Document processing: extract and organize information from policy documents, claim forms, IDs, receipts, medical reports, assessment reports and correspondence.
  • Policy servicing: support customer requests such as policy explanations, endorsements, renewals, status checks and document retrieval.
  • Underwriting support: assist staff with submission review, missing information checks, risk notes and evidence packs.
  • Broker and customer communication: help teams respond faster with controlled, auditable AI-assisted responses.
  • Operations visibility: provide dashboards, audit trails and workflow status visibility for management teams.

  • Azure-native deployment

    IIP deploys into the customer’s Azure subscription using Azure services such as Azure App Service or Azure Container Apps, Azure OpenAI or Azure AI Foundry, Azure AI Search, Azure AI Document Intelligence, Azure Blob Storage, Azure Key Vault, Microsoft Entra ID and Azure Monitor/Application Insights.


    Designed for insurance operations

    IIP focuses on practical insurance use cases: claims triage, policy servicing, renewals, call-center support, broker support, evidence pack generation, compliance reporting and operational productivity.


    Security and control

    The solution is deployed into the customer’s Azure environment. Customer data remains in the customer’s Azure tenant and subscription, subject to the deployment configuration selected by the customer. The platform supports role-based access, managed identity, secure secret storage, monitoring and audit-friendly workflows.


    Who should use IIP?

    • Insurance companies modernizing claims and servicing workflows.
    • Brokers and agencies that need faster customer and insurer communication.
    • Operations teams that want AI-assisted document review and workflow automation.
    • Technology teams that want an Azure-native foundation for insurance AI agents.

    • This Azure Managed Application provides a deployable foundation for insurance AI automation. Implementation, integration with core insurance systems, support, customization and managed operations may be provided separately depending on customer requirements.

      At a glance

      https://catalogartifact.azureedge.net/publicartifacts/oticgroup1778352587921.iip-insurance-intelligence-platform-30e5dbad-5c12-429b-b6a0-84c0c6b944ab/image0_shot1marketplace1280x720.png
      https://catalogartifact.azureedge.net/publicartifacts/oticgroup1778352587921.iip-insurance-intelligence-platform-30e5dbad-5c12-429b-b6a0-84c0c6b944ab/image1_shot2marketplace1280x720.png
      https://catalogartifact.azureedge.net/publicartifacts/oticgroup1778352587921.iip-insurance-intelligence-platform-30e5dbad-5c12-429b-b6a0-84c0c6b944ab/image5_shot3marketplace1280x720.png