Vehicle Tracking & Maintenance for Dynamics 365 CRM
από Teksoftlabs
Real-time vehicle tracking, route planning, and fleet maintenance—powered by Dynamics 365, Azure Map
Empower Fleet Visibility and Operational Control with Fleet360
Fleet360 transforms Dynamics 365 CRM into a centralized hub for real-time vehicle tracking, route optimization, and proactive fleet management. Built on the Microsoft ecosystem—leveraging Azure Maps, Azure SQL, and Power BI—this solution enables businesses to monitor vehicles, manage drivers, and respond to incidents with precision.
Whether you're in logistics, transportation, field service, or public sector operations, Fleet360 helps streamline fleet performance, reduce downtime, and enhance safety.
Key Features
1. Driver & Employee Management
- Store driver profiles with license, certifications, and performance history.
- Assign drivers to vehicles and trips dynamically.
- Monitor driver behavior for training and compliance.
- Role-based access control for users and employees.
2. Route Planning with Azure Maps
- Define routes with waypoints, geofencing, and traffic-aware suggestions.
- Save standard routes for recurring trips.
- Visualize routes within CRM dashboards and forms.
3. Real-Time Vehicle Tracking
- Live GPS updates and vehicle status from Azure SQL.
- Trip history playback and key metrics (speed, fuel, engine health).
- Interactive map views embedded in CRM.
4. Event Management & Alerts
- Breakdown alerts with location, driver, and vehicle details.
- Route deviation detection and unauthorized stop alerts.
- Overspeed monitoring with configurable thresholds.
- Panic button integration for emergency response.
- Automatic case creation and timeline entries in CRM.
5. Maintenance & Budget Monitoring (Phase 2)
- Schedule vehicle maintenance based on usage or standards.
- Track service history and maintenance logs.
- Monitor and manage maintenance budgets.
Technical Architecture
- Data Source: Azure IoT Hub or API endpoint from tracking devices.
- Storage: Azure SQL Database for telemetry and event data.
- Integration: Power Automate flows and custom connectors into Dynamics 365.
- Visualization: Power BI dashboards, custom entities, and embedded maps.
- Automation: CRM workflows triggered by real-time events.
Ideal For
- Logistics & Transportation
- Field Service Operations
- Automotive Fleets
- Public Sector & Emergency Services
- Retail & Last-Mile Delivery
- Unified View.