Hyro: Responsible AI Agents for Healthcare

Hyro’s Agentic AI redefines patient access, delivering intelligent, autonomous engagement across websites, mobile apps, call centers, and SMS. Our AI Agents don’t just respond; they take action, seamlessly managing appointment scheduling, prescription refills, and patient inquiries from start to finish. Unlike rigid chatbots, Hyro combines advanced automation with built-in safeguards, ensuring every interaction is precise, compliant, and deeply human. Fueled by a proprietary knowledge graph, our solution integrates directly with healthcare systems, drawing on verified data to provide accurate, context-aware responses.

Customers are using Hyro to:

• Automate Patient Interactions: Hyro's AI Agents resolve patient interactions end-to-end, reducing the need for agent involvement and enhancing patient satisfaction. ​
  
  

• Streamline Appointment Scheduling: Patients can effortlessly book, reschedule, or cancel appointments 24/7 through Hyro's AI-powered agents, improving access and reducing administrative burdens.
  
  

• Enhance Call Center Efficiency: By automating routine calls, Hyro helps deflect over 65% of incoming calls, freeing up staff to handle more complex cases and reducing patient wait times. ​
  
  

• Gain Actionable Patient Insights: Hyro's Conversational Intelligence analyzes patient interactions to uncover trends and knowledge gaps, informing data-driven decisions to improve care delivery. ​

Some of Hyro's use cases in Healthcare:

• Patien Access & Care Delivery

• IT help and password resets
  

• Find physicians & services

• Schedule, reschedule, cancel and confirm appointments

• Care Management

• Rx management and support

• Troubleshooting & FAQs

Health providers implementing Hyro experience on average:

• +85% Automation Rate

• 5-11X ROI within 6 Months

• -35% Operational Costs