SEGA Cloud

SEGA Cloud is a managed service offer, designed to optimize your costs and expenses through monitoring your Azure Cloud Services. Having a solution that allows you to monitor the operating system, the devices status and other services, in order to gain control and visibility of the consumption and performance of your Azure Cloud; This supervision is essential for the infrastructure performance and security. With a constant monitoring we identify possible risks in order to minimize them, with security parameters, and achieving an operational excellence, with cost optimization in mind. With cloud monitoring you have the following services:

1. 8x5 service desk hours
2. Automation of operational tasks
3. Creation of monitoring alerts, based on criteria and custom metrics.
4. Advice on disaster recovery processes for critical resources
5. Support and / or optimization assistance for installed resources
6. Monitoring and tracking of events and alerts
7. Right Sizing of virtual machines
8. Microsoft Advisor recommendations analysis: Costs, Operational Excellence and Performance.
9. Microsoft Advisor recommendations analysis: Security and Reliability
10. Change Control log
11. User management through Role Based Access Control (RBAC)
12. Health and resource performance reports
13. Bimonthly sessions of resources continuous improvement
14. Proactive support and continuous compliance based on best practices
15. Continuous monitoring of security threats on the environment
16. Cost management portal
17. Information backup services

For your organization, particularly your Azure Cloud, It is important to optimize the resources performance, costs and security, minimizing downtime, leveraging Microsoft's Azure Technology and Sega's know-how and expertise.