MaxField - Field Service Automation Companion
durch MERCURIUS IT LTD
Field Service Application for Workorders, Inspections, Inventory, and Work Shift Tracking.
MaxField is a mobile-first, purpose-built Canvas Power App designed to streamline and simplify front-line field service operations. Developed by Mercurius IT as a seamless, easy-to-use alternative to standard CRM field service mobile applications, it integrates tightly with Microsoft Dynamics 365 Field Service. The solution empowers field engineers to execute work orders, manage parts inventory, and complete structured checklists while syncing operational data back to the core system in real time.
MaxField serves as an intuitive digital companion that bridges the gap between back-office dispatchers and field service teams. Built using Microsoft Power Apps and Power Automate, it eliminates fragmented manual processes, rigid interfaces, and paperwork by providing a centralized execution platform tailored for mobile and tablet views.
The application offers structured flows to handle a field engineer's entire daily routine—from start-of-day compliance verification to customer sign-off. Because its workflows, checklists, and forms are fully configured from the back-end, organizations can easily adapt the application to changing regulatory or operational requirements via no-code adjustments, completely removing the need for custom development or code alterations.
Key Features & Capabilities:
Shift & Time Management: Enforces a structured daily routine allowing engineers to record precise shift start easily and end times, offering immediate duration visibility for accurate daily tracking.
Dynamic Vehicle Inspections: Prompts engineers with configurable safety questionnaires before beginning operations, featuring a data correction capability to rectify human errors and maintain accurate compliance records.
Centralised Work Order & Booking Dashboards: Displays assigned bookings with advanced filtering and search features (by date, status, or site), allowing field users to quickly locate historical context or formally accept/reject newly scheduled assignments.
Structured Job Execution: Guides users step-by-step through logging consumed products or services and fulfilling dynamic task checklists.
Real-Time Parts Inventory & Requisitions: Enables field workers to submit purchase or part requests directly against an active booking, verify received quantities, and lock confirmation data to update back-end stock metrics immediately.
On-Site Job Validation: Accelerates job closures through mobile image capture for documentation/evidence alongside digital customer signature collection for direct proof of service delivery.