Clever Nelly

Improve employee knowledge and competency, build confidence, increase productivity and drive business benefits.

Clever Nelly for Microsoft Teams brings your Clever Nelly cloud experience into your collaboration environment, ensuring your daily knowledge interventions are delivered exactly where you need them most and your access to reporting is right at your fingertips.

Clever Nelly MS Teams App is only available for MS Teams Desktop and Web versions. Mobile Teams App, Office 365 and Outlook apps are not supported.

Interact with Clever Nelly for Microsoft Teams to: answer new questions, review previously answered questions, check you scores, review your training needs, monitor your engagement. You can also interact with the bot from your team channel.

Clever Nelly improves employee knowledge and competency, builds confidence and drives business benefits across the whole business.

Improved employee competency and confidence drives many business benefits including increased revenue, cost reduction and improved customer and employee satisfaction

Note to admins: If your business does not have a Clever Nelly account yet, you can contact Elephants Don’t Forget at nelly@elephantsdontforet.com.

Clever Nelly improves business performance by:

• Improving the performance of your employees

• Reducing your average call handling time

• Increasing the volume of sales you make

• Reducing customer churn

• Improving & unequivocally proving compliance

• Reducing complaints

• Dramatically improving your new employee on-boarding

• Improving your CSAT and ESAT

With the Microsoft Teams & Clever Nelly integration,

• Answer new questions.

• Review previously answered questions

• Check you scores

• Review your training needs

• Monitor your engagement

Signup for a Clever Nelly discovery meeting to find out more.