CMS Engage

CMS Engage Desk Booking

CMS Engage Desk Booking brings powerful, intuitive desk reservation and workspace management capabilities directly into Microsoft Teams, Microsoft Outlook and Microsoft 365. Designed for hybrid and flexible workplaces, this app enables your employees to find, reserve, and check in to desks — without ever leaving the Teams experience.

Who is this for?

• Hybrid / flexible workforces needing to book physical desks or workstations
• Facilities, real estate, and workspace operations teams seeking better space utilization
• IT and HR leaders supporting a seamless return‑to‑office experience
• Employees, contractors, or visitors who want simple, real‑time access to workspace availability

Key Capabilities & Features

• Live desk availability & instant reservation: See which desks or zones are free now, and reserve your preferred spot in seconds
• Interactive floor maps & zone views: Browse desks via visual layouts by floor, zone, team area
• Flexible booking policies: Define advance booking windows, minimum/maximum durations, cancellation lead time, buffers, and group‑based restrictions
• Check‑in & auto‑release: Require check‑in within a grace period; if users fail to do so, the desk is automatically released
• Team proximity booking: See where teammates are sitting or planning to sit, and book nearby desks
• Multi‑device support: Accessible via Teams on desktop, web, or mobile — with consistent and responsive layouts
• Seamless Teams integration: Installs as a tab, supports deep linking, respects Teams identity and permissions, keeping users within the Teams environment

Why choose CMS Engage Desk Booking in Teams?

• Native Teams experience: No context switching — users stay within Teams
• Security & compliance built‑in: Leverages Microsoft identity and permissions, aligning with your tenant’s security model
• Optimized space usage: Facilities teams reduce waste, and better adapt occupancy
• Empowered employees: Users gain control over where and when they work in the office
• Operational efficiency: Auto release, check‑in rules, and booking policies minimize manual overhead

Typical Scenarios & Use Cases

• Employees reserve a desk on their office day; if they don’t check in, the desk is freed
• Facility managers analyze usage trends to expand, reduce, or repurpose zones
• Teams reserve contiguous desks for “team days” so members sit near each other

Prerequisites & Requirements

• Teams app installation and consent (admin approval as needed)
• Initial setup: upload floor plans, define zones, assign desks
• Users must have proper Teams licenses and permissions
• Admins and facility staff must configure booking policies and user roles

For more details like get started, see our documentation, need help Contact Us