Sidecar-AI

Transform Your Logistics Operations with AI-Powered Automation

Sidecar-AI Chatbot is an advanced Microsoft Teams assistant that revolutionizes logistics operations by automating document management and lead processing through intelligent natural language interaction. This chatbot eliminates manual data entry and reduces processing time by up to 80%, enabling your team to focus on strategic decisions rather than administrative tasks.

Key Features:

• Intelligent Document Processing: Automatically extract and process shipment information from documents like debit notes, invoices, and shipping manifests. Simply upload documents and let the bot handle the rest.
• Automated Lead Management: Create and manage leads directly from natural language input. Process RFQs, shipment details, and customer information effortlessly through conversational interaction.
• Smart Data Extraction: Parse complex logistics data including shipment weights, dimensions, origin/destination ports, and product categories with high accuracy.
• Seamless Teams Integration: Works seamlessly in personal chats, team channels, and group chats. Access powerful logistics automation without leaving Microsoft Teams.
• Real-Time Processing: Get instant responses and automated workflows for document uploads, lead creation, and data management tasks.
• Natural Language Interaction: Communicate with the bot using conversational commands and natural language - no need to learn complex commands.

Who Benefits:

Logistics Managers: Streamline operations and reduce manual data entry across your logistics workflows.

Supply Chain Teams: Accelerate lead processing and RFQ handling with intelligent automation.

Shipping Coordinators: Automate document processing and shipment information extraction from various document formats.

Operations Teams: Reduce processing time by up to 80% while maintaining accuracy and compliance.

Use Cases:

• Upload and process shipping documents (debit notes, invoices, manifests) automatically
• Create and manage logistics leads from natural language conversations
• Extract shipment details including weights, dimensions, ports, and product information
• Automate RFQ processing and quote generation workflows
• Process import/export documentation and clearance paperwork
• Manage cargo details, freight information, and movement tracking
• Edit existing leads and update job information
• Track job status and request updates in real-time

AI-Powered Capabilities

This app uses artificial intelligence (AI) to understand user requests and intent from natural language, extract structured information from documents (PDFs, images, Word documents), generate formatted responses and confirmation cards, and classify and route requests to appropriate workflows.

AI Usage Notice: This app uses AI to generate content. Please review all AI-generated content for accuracy before confirming actions. The app is designed to stay focused on logistics automation tasks and will guide users back to supported topics if unrelated questions are asked.

Content Moderation and Reporting

Reporting Objectionable Content: If you encounter any objectionable or inaccurate AI-generated content, please report it immediately:

• Email: info@usesidecar.com
• Subject: "AI Content Report - Sidecar Automation Bot"
• Include: Details about the content you'd like to report, including screenshots if possible

Developer Commitment: We are committed to reviewing all reported content within 48 hours, taking timely action on reported concerns, continuously improving AI models and moderation based on user feedback, and maintaining high standards for content quality and appropriateness.

Account Requirements and Limitations

Account Dependency: In order to use this app, you need to have an active account. Please contact our support team for more details about account setup and access.

Note: No sign-up or account creation is required to use this app. Simply install the app in Microsoft Teams and start using it immediately. However, the app requires connectivity to Sidecar AI services to process document uploads and lead management requests.

Limitations:

• Chat Functionality Only: This app supports chat functionality only. Calling and video features are not supported.
• Network Connectivity Required: The app requires active network connectivity to Sidecar AI backend services for processing document uploads and lead management requests. Offline functionality is not supported.
• Designated Use Cases: The app is designed specifically for logistics and freight forwarding workflows (document uploads, lead management, job status tracking). The AI is trained to focus on these designated use cases and will guide users back to supported topics if unrelated questions are asked.
• Service Dependency: The app requires connectivity to Sidecar AI services. All functionality depends on active service connectivity. Please contact our support team for more details about service connectivity and configuration requirements.
• File Processing: Document processing is optimized for logistics documents (debit notes, shipping documents, invoices, bills of lading, packing lists). Results may vary for other document types.
• Permissions Required: The app requires appropriate permissions (ChatMessage.Read.Chat, ChatMessage.Send.Chat, ChatMember.Read.Chat) to function properly.
• Teams Context Only: All core functionality is available within the Microsoft Teams app. The bot operates entirely within Teams chat contexts (personal, team, and group chats).

Getting Started

1. Install the app from the Teams Store
2. Open a chat with the bot
3. Type "Help" to see all available commands
4. Start by saying "New Request" followed by your task details

Quick Links:

• Get Started Guide - Learn how to use the app and get started quickly
• Contact Us - Reach out for support, technical questions, or account setup
• Help Documentation - Access comprehensive help resources and documentation

Support and Help

For assistance, support, or technical questions:

• Get Started: Get Started Guide - Step-by-step instructions to begin using the app
• Contact Us: Contact our support team for assistance, technical questions, account setup, or service connectivity configuration
• Help: Help Documentation - Comprehensive documentation and resources. You can also type "Help" in the chat to see all available commands
• Support Email: info@usesidecar.com or yash@usesidecar.com

Privacy and Security

This app processes user messages and documents to provide automation services. All data is handled securely and in accordance with Microsoft Teams privacy policies. Document processing occurs within secure cloud infrastructure.

For more information, visit our website. Privacy Policy | Terms of Use

Note: This app is designed specifically for logistics and freight forwarding workflows. For best results, use it for document uploads, lead management, and job status tracking. The AI is trained to focus on these designated use cases and will guide users back to supported topics if needed.