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Landis Contact Center
durch Landis Technologies LLC
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Microsoft Teams Contact Center built specifically for Microsoft Teams & Office 365 Phone System.
The Landis Contact Center for Microsoft Teams brings Call Center features to Microsoft Teams simply & fast.
- Trusted - A solution on Microsoft Teams and Azure
- Powerful - Advanced features to replace legacy systems with Microsoft Teams
- Familiar - Looks and feels like Microsoft Teams and Microsoft 365
- Open - Works with Microsoft Power Apps, Automate, and Power BI
- Simple - Easy to buy, set up, use, and maintain
Native Microsoft Teams Contact Center Functionality Includes:
- Reporting (Queue & Agents Stats, Abandoned Calls, etc)
- Configurable Wall Boards
- Manager Live Calls View
- Manager Barge In
- Call Recording
- Sentiment Reporting
- Microsoft Dynamics 365 & CRM integration
- Microsoft Flows & PowerApps Integration
- Wrap Up Information tracking
- Azure AD SignIn
- Role based security
https://www.wetransact.io/
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