New Relic: the Observability Platform

AI-Powered Growth for Modern Businesses

New Relic—a certified Microsoft AI Cloud Partner Program Solutions Partner—delivers a unified, full-stack Intelligent Observability Platform to meet the demands of hybrid and cloud-native environments. This includes a unique agentless solution for SAP RISE and S/4 HANA. By consolidating tools, providing instant visibility across entire stack, and using AI for faster issue resolution, New Relic offers a cost-effective, consumption-based model.

Key Capabilities

• Full-Stack Observability: Offers over 50 capabilities, including Application Performance Monitoring (APM), Infrastructure, Log Management, Distributed Tracing, Browser, and Mobile, within a single, integrated experience. This eliminates data silos and correlates telemetry from all sources.
• AI-Powered Insights (AIOps): Uses machine learning for automated anomaly detection, noise reduction, event enrichment, and pinpointing root causes, reducing MTTR.
• Open and Extensible: Built on open standards like OpenTelemetry with 780+ integrations, ensuring flexibility and preventing vendor lock-in.
• Cost-Effective and Scalable: A transparent, consumption-based pricing model, allowing the ingestion of virtually unlimited data without unexpected fees.
• Unified Telemetry Platform: Integrates logs, metrics, and traces without pre-configuration, providing real-time streaming analysis and a single query interface for multi-cloud environments.
• Superior APM Capabilities: Features an APM-first approach with comprehensive application insights, real-time monitoring of critical KPIs, and code-level transaction tracing and error detection. The first APM for AI in the market, offering visibility and insights across your stack.
• Holistic Infrastructure Monitoring: Deep integration with APM ensures comprehensive visibility and faster correlation between infrastructure issues and application performance.
• Logs in Context: An index-less architecture enables the capture of high-cardinality data without pre-configuration, correlating log data with metrics and traces, in real time, for troubleshooting.
• Digital Experience Monitoring (DEM): Provides an integrated DEM suite combining real user monitoring (RUM), synthetic monitoring, and mobile monitoring, delivering end-to-end visibility into user journeys, including Session Replay.
• Application Security (AppSec): Offers integrated security monitoring, providing a unified view of performance and security along with continuous vulnerability detection.

New Relic Observability for SAP

• Agentless End-to-End Monitoring across SAP and non-SAP systems: The only unified, end-to-end observability solution integrating mission-critical SAP systems into the modern tech stack with a unique agentless architecture (SAP-certified ABAP connector).
• One-Step Deployment: The agentless architecture allows for one-step deployment, avoiding the risks and complexities of installing unknown agents on production systems.
• Comprehensive Landscape Monitoring: Monitor the entire SAP landscape, over 175 monitoring points, including SAP RISE, S/4HANA, BTP, CALM, and ECC, as well as underlying Azure or hybrid infrastructure, from a single pane of glass.
• Business Process Health Correlation: Correlates technical metrics (e.g., HANA performance) directly with business process health, ensuring maximum uptime for critical operations like Order to Cash and Procure-to-Pay.

New Relic on Azure

• Native and Optimized: Engineered for native and seamless integration with the Azure ecosystem, transforming cloud workload monitoring.
• Effortless Onboarding: Easily create and manage New Relic accounts through the Azure Native New Relic Service via the Azure portal.
• Unified Billing: Simplifies financial management with a single, consolidated bill for all New Relic consumption alongside Azure resources.
• Deep Azure Visibility: Instantly gain insights across your entire Azure footprint with over 100 pre-built integrations for services like Azure VMs, Azure Kubernetes Service (AKS), Azure Functions, Azure SQL DB, and Cosmos DB.
• Automated Data Ingestion: Automatically monitors subscription activity, resource logs, and metrics, with coverage across cloud-native and legacy applications hosted on Azure.
• Agentic integrations: New Relic MCP Server integration with Azure SRE Agent accelerates incident resolution.
• AI monitoring: New Relic Azure Native services provide simplified onboarding and services like Microsoft Foundry use the integration to provide insights into Gen AI application performance.