The KAISPE Field Service is an AI-based powered app that utilize Azure OpenAI to empowers teams to conduct inspections and services swiftly and securely using devices. It cater various industries, to manage services including facilitating inspections in construction sites, factory assets, infrastructure, and public works scenarios such as vegetation services, electronics & broadband services and more.

Users are enabled to swiftly generate projects and jobs, acquire the best possible routing information for streamlined delivery, start and finish allocated jobs, capture images of customer e-signature and proof of delivery directly through the app and offers additional functionalities.

Here are a few notable features of our solution:

Real-time cooperation between customer service, customer, and field service squad
Time logging for jobs with numerous job statuses
Field service crews can locate customers and navigate efficiently using Google or Bing Maps with smart routing
Helps in managing customer assets and analyze large volumes within the app
Automated report generation and distribution
Hassle-free asset management & on-field compliance
Highly configurable asset inspection checklist
Separate dashboards for field engineers and back office
Project, job and workforce management
Streamline management of job users, tools, and equipment with resource management
Optimize stock management, track item usage on jobs, and convert items to customer assets with inventory management
Accurately estimate and streamline field service jobs with field service job estimation
Simplify billing and enhance customer experience with customer billing

Supported languages:

*The app is designed to be utilized in multiple languages including French, Arabic, Spanish

Important:

Backend: Our application leverages Microsoft SharePoint as its backend data source for seamless data management and collaboration

Guide: User manual and deployment guide are included in the application

Integration:

The app can be easily integrated with Microsoft Dynamics 365 Field Service & Dynamics 365 Finance asset management

Offline capability:

Conduct inspections seamlessly, even in areas with limited or no internet connectivity
Utilize the checklist feature without the need for an internet connection, ensuring flexibility and efficiency in various environments

AI-powered recommendations:

AI-powered Field Assistant for field engineers with rapid problem-solving, including voice capabilities
Tap into Copilot for effortless data searching and summarization, saving time and enhancing efficiency and insight
Incorporate Copilot in Inventory to instantly check item availability or view fulfillment date
Integrate artificial intelligence into a knowledge base to ensure the maintenance of customer assets
Utilize AI capabilities to automatically identify objects in the image
Leverage AI competences to detect any anomalies or irregularities on-site from the captured image(s)

MyFieldAgent – A Smart AI Assistant for Frontline Teams

MyFieldAgent is a hands-free AI assistant that helps frontline teams resolve the issues faster with real-time support, smart guidance, and quick answers on the go.

Optimizes routes to save time and costs

Quick troubleshooting assistance

Step-by-step instructions reduce errors and speed up fixes

Knowledge Base for asset insights and troubleshooting

Role-based access ensures focus and data security

Additional options: For further add-ons, integrations, deployment or customization, reach out to us at info@kaispe.com

Support:

Break fix support after product deployment will be provided and separate contract will be signed
Customers will be able to use our Self-service Portal to log their tickets and additional related materials
Hotfixes will be provided to the customers without any cost via email

More info:

Explore KAISPE to learn more about our products and services, including Microsoft D365, Power Platform, and SaaS & PaaS offerings

Field Service App – Empower Frontline Workers

inden KAISPE LLC