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Reduce administration time by creating and attaching case notes directly from Microsoft Outlook.
The ER Tracker Outlook add-in offers a quick and easy way to attach notes to a case directly from Microsoft Outlook. The main function of the add-in is to search for a case, by employee, and then attach relevant correspondence to that case without needing to log into ER Tracker. The add-in incorporates the same line manager hierarchy structure and permissions which apply within ER Tracker so users will only be able to search for and view information that they are permitted to see.
Note: Your organisation must be licenced to use ER Tracker and you must have a valid user account to log in.
Capacitats de l’aplicació
Quan s'utilitza aquesta aplicació,
- Pot enviar dades per Internet.
- Aquesta aplicació pot accedir a informació personal del missatge actiu i modificar-la, com ara el cos, el tema, el remitent, els destinataris i la informació adjunta. No es poden llegir ni modificar altres elements de la bústia de correu. Reviseu la declaració de privadesa del desenvolupador per obtenir més informació personal sobre com s'administra i processa la informació personal.
D'una ullada
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