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Zendesk Support for Outlook
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Zendesk Support for Outlook

de Zendesk Inc

(6968 valoracions)

Create and escalate seamlessly any email to a ticket in Zendesk Support

There are times when an email meant to be for support was sent to you or you would need to take an email conversation and create a support ticket out of it to handle your customer’s concern more efficiently and also collaborate with support team members. Zendesk Support for Outlook integration let you do this seamlessly by enabling you to copy any existing email including its attachments and create a ticket in Zendesk Support.

With just a few clicks you can create a new ticket in Zendesk from any email. Have control over the ticket by setting its status, type and priority to get the right attention needed from your support agents.

You will be prompted to log-in or create a Zendesk account during the initial use of the add-in.

Capacitats de l’aplicació

Quan s'utilitza aquesta aplicació,
  • Pot enviar dades per Internet.
  • Aquesta aplicació pot llegir o modificar el contingut de qualsevol element de la bústia de correu i crear elements nous. Pot accedir a informació personal, com ara cossos, temes, remitents, destinataris o fitxers adjunts de qualsevol missatge o element del calendari. Reviseu la declaració de privadesa del desenvolupador per obtenir més informació personal sobre com s'administra i processa la informació personal.

D'una ullada

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https://store-images.s-microsoft.com/image/apps.310.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.9cc368d1-4f1e-4fc4-bb96-c5dc45b23e76.png