https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-bots-analytics-e1ea0482-2d60-492d-b225-28ed6bcbb614/272a6d12-5369-4af4-b0b1-f2606388263d_D6191publishershelpshifthelpshift2Dbots2Danalytics5ff2488b52714f218ee8d724402b6e10.png

نظرة عامة المراجعات والتقييمات التفاصيل والدعم

Offers valuable insights around Bot activities and their performance

Helpshift Bots Analytics includes QuickSearch Bot and Custom Bot Analytics. The QuickSearch Bot analytics provides insights on key metrics such as invocations, FAQs shown, FAQs read, and overall Deflection rate. Custom Bot analytics includes metrics such as invocations, assignments, and outbound messages.

لمحة سريعة

https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-bots-analytics-e1ea0482-2d60-492d-b225-28ed6bcbb614/ea7fc80e-100a-48c9-8cee-748a7505e32b_D6191publishershelpshifthelpshift2Dbots2Danalyticsbbed163a63f64fd5ae0eb38678ff2b3c.png

https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-bots-analytics-e1ea0482-2d60-492d-b225-28ed6bcbb614/7398e380-2ef2-4b12-8bc7-534699fb43df_quicksearchbot.png

Helpshift - Bots Analytics

بواسطة Helpshift

Offers valuable insights around Bot activities and their performance

لمحة سريعة