https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-bots-analytics-e1ea0482-2d60-492d-b225-28ed6bcbb614/272a6d12-5369-4af4-b0b1-f2606388263d_D6191publishershelpshifthelpshift2Dbots2Danalytics5ff2488b52714f218ee8d724402b6e10.png
Helpshift - Bots Analytics
بواسطة Helpshift
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Offers valuable insights around Bot activities and their performance
Helpshift Bots Analytics includes QuickSearch Bot and Custom Bot Analytics. The QuickSearch Bot analytics provides insights on key metrics such as invocations, FAQs shown, FAQs read, and overall Deflection rate. Custom Bot analytics includes metrics such as invocations, assignments, and outbound messages.
لمحة سريعة
https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-bots-analytics-e1ea0482-2d60-492d-b225-28ed6bcbb614/ea7fc80e-100a-48c9-8cee-748a7505e32b_D6191publishershelpshifthelpshift2Dbots2Danalyticsbbed163a63f64fd5ae0eb38678ff2b3c.png
https://catalogartifact.azureedge.net/publicartifacts/helpshift.helpshift-bots-analytics-e1ea0482-2d60-492d-b225-28ed6bcbb614/7398e380-2ef2-4b12-8bc7-534699fb43df_quicksearchbot.png