Microsoft 365 Copilot Managed Services: Implementation

Microsoft 365 Copilot Managed Services by Engage Squared is a managed service that helps organisations securely adopt, govern and scale Microsoft 365 Copilot and Copilot agents across Microsoft 365 and the Power Platform.

As organisations move beyond early Microsoft 365 Copilot trials, many struggle to balance adoption, governance, security and value realisation. Without ongoing expert support, Copilot initiatives can stall, fail to scale, or deliver unclear outcomes.

This service is designed to evolve alongside your AI maturity. Each quarter, you co-design your focus areas with Engage Squared using a flexible bucket-of-days model. The service supports Microsoft 365 Copilot, Microsoft Copilot Studio and Power Platform, underpinned by a proven AI delivery and governance framework.

Through this engagement, you will:

• Define and evolve a clear Microsoft 365 Copilot and AI strategy aligned to business priorities
• Enable secure and ethical use of Copilot through governance, compliance and information security practices
• Drive meaningful adoption with role-based training, change management and champion enablement
• Discover, design and scale Copilot agents using Microsoft Copilot Studio and Power Platform
• Track ROI and value using KPIs, insights and Copilot value dashboards

Expected outcomes:

By the end of the engagement, you will have a sustainable operating model for Copilot, improved workforce confidence and adoption, governed and production-ready Copilot agents, and clear visibility of the value delivered from your Copilot investment.

This offer is best suited to medium and large organisations at any stage of their Copilot journey, from initial rollout to advanced agent innovation, who want ongoing expert support to scale Copilot securely, strategically and with confidence.