AI Avatars & Digital Humans by D-ID

D-ID is an enterprise AI avatar platform for creating digital humans, AI avatars, and interactive video agents in real time. Organizations use D-ID’s video avatars and streaming AI avatars to replace traditional chatbots with human-like, conversational digital agents that speak, listen, and respond naturally.

D-ID enables businesses to deploy digital humans across sales, marketing, customer support, training, and education. These AI avatars provide real-time, intelligent interactions powered by LLMs such as ChatGPT, delivering more engaging, more human, and more effective customer experiences than text-only or voice-only bots.

Key Capabilities

AI Avatars & Digital Humans: Create photorealistic AI avatars and digital humans that act as lifelike presenters, assistants, or customer-facing agents.

Interactive Video Agents (Real Time): Deploy interactive video agents that respond instantly to user input, enabling conversational, two-way engagement instead of static video or chatbot experiences.

Video Avatars & Streaming Avatars: Generate high-quality video avatars and streaming avatars with natural facial expressions, lip sync, and low-latency responses.

Chatbot Replacement: Upgrade from text-based chatbots to AI avatar agents that improve engagement, conversion, and customer satisfaction.

Enterprise Scale & Customization: Easily scale AI avatars and interactive video agents across multiple use cases, regions, and departments with full customization.

Common Use Cases

• AI avatars for customer support and customer service
• Interactive video agents for sales and lead qualification
• Digital humans for marketing and website engagement
• AI avatars for training, onboarding, and L&D
• Video avatars for education and internal communication

Microsoft Ecosystem Integration

D-ID works across Microsoft products including Azure, Dynamics 365, Microsoft 365, Office, and Microsoft Business Applications, enabling AI avatars, digital humans, and interactive video agents to be embedded directly into existing Microsoft workflows.

Intended Users

• Sales, marketing, and customer success teams modernizing customer engagement
• Enterprises replacing chatbots with AI avatar agents
• Organizations using digital humans for training, onboarding, and education
• Small, medium, and large enterprises deploying video avatars at scale