Ei-Flow

Neuro-Symbolic Orchestration Platform for Enterprise AI

Introduction

Ei-Flow is the orchestration foundation of Expert.ai’s neuro-symbolic approach. It enables enterprises to build, deploy, and govern AI-driven workflows that combine LLMs, semantic reasoning, HybridRAG retrieval, and business rules in a unified platform. Rather than relying on isolated prompts or ad-hoc scripts, Ei-Flow structures AI into repeatable, auditable, and scalable processes that can integrate with enterprise systems.

The platform acts as the “conductor” of the AI ecosystem: it connects models, data sources, knowledge graphs, and downstream applications, ensuring that outputs are grounded in enterprise knowledge and aligned with governance, cost control, and compliance requirements. This makes Ei-Flow particularly suited for regulated, knowledge-intensive sectors—banking, insurance, government, manufacturing, energy, utilities, and telecommunications—where AI must be explainable and reliable, not experimental.

Platform Overview

Ei-Flow provides a visual and low-code environment for designing and executing workflows. Users create flows as sequences of blocks representing tasks such as ingestion, retrieval, enrichment, validation, or system integration. The underlying runtime engine supports sequential and parallel execution, asynchronous operations, error recovery, and human-in-the-loop steps.

What differentiates Ei-Flow is its agent-based architecture. Agents encapsulate domain logic or operational responsibility—retrieving information, classifying content, enforcing rules, or interacting with external APIs. They can collaborate, delegate tasks, or validate results. Agents are reusable across flows, allowing companies to scale quickly by building libraries of domain-specific components rather than starting from scratch every time.

Core Functional Capabilities

• Visual workflow designer
  • Low-code modeling of complex AI processes
  • Parallel branches, conditional paths, retries, and compensation logic
• Agent layer
  • Reusable, configurable agents with defined roles/goals
  • Collaboration and task delegation between agents
• Multi-model orchestration
  • LLMs, expert semantic engines, domain models
  • Ability to select the optimal model per task (cost/performance)
• HybridRAG integration
  • Retrieval from documents, vectors, and knowledge graphs
  • Reduced hallucinations through grounded context
• External system connectors
  • REST, databases, document repositories, n8n, Power Automate
• Governance & observability
  • Versioning, logging, cost monitoring, explainability, and auditing
• Security & deployment
  • SaaS multi-tenant, dedicated tenant, or hybrid models

How Ei-Flow Works

A typical workflow in Ei-Flow begins with defining triggers and data sources: a document upload, an email, an API call, or a scheduled event. The flow then applies ingestion and preprocessing (OCR, splitting, classification), retrieves knowledge using HybridRAG, and orchestrates neural and symbolic reasoning through agents. Semantic extraction and rule validation ensure consistency and reduce model drift, while human review steps can be inserted for high-impact decisions.

Outputs can be delivered as structured data, recommendations, alerts, or natural-language responses. The flow can integrate with CRMs, ERPs, ticketing systems, or be exposed as a REST service or Teams bot. Throughout execution, Ei-Flow logs metrics and token consumption, captures prompts and decisions, and records provenance for compliance.

End-to-End Lifecycle

• Design flows and agents using the visual canvas
• Onboard knowledge via HybridRAG indexing and semantic enrichment
• Execute workflows with monitoring, retry strategy, and branching logic
• Validate and explain decisions using rules, citations, and logs
• Deploy and integrate with enterprise systems and automation tools
• Optimize and govern using metrics, costs, and versioning