TeamsBoss by Entergrade

Overview:

TeamsBoss is a secure, user-friendly admin tool that makes Microsoft Teams Phone management a breeze. TeamsBoss empowers IT teams to save time and reduce issues by improving the experience for provisioning users, managing voice applications, calling plan assignments, and voice policies, eliminating the need for complex PowerShell scripting.

Capabilities

• Bulk import phone numbers from spreadsheets with one-click provisioning
• Assign and unassign numbers to users, Auto Attendants, and Call Queues
• Create role-based profiles to automatically apply numbers and voice policies
• Review and troubleshoot user voicemail and call configuration settings
• Monitor number inventory by geography and reserve numbers in advance
• Classify and manage premium or high-value numbers
• Track and manage legacy PBX numbers alongside Teams Phone
• Support multi-carrier environments including Direct Routing, Calling Plan, and Operator Connect
• Create and assign extensions quickly and consistently
• Monitor concurrent call volumes with configurable usage alerts

Why TeamsBoss

• Reduce reliance on manual scripting
• Accelerate onboarding and organizational changes
• Minimize policy and configuration errors
• Improve operational efficiency across IT teams
• Standardize voice administration processes

Ideal For

TeamsBoss is ideal for:

• Organizations using Microsoft Teams Phone at scale
• IT teams and UC specialists managing provisioning and voice policy changes
• Service desks handling frequent moves, adds, and changes
• Enterprises migrating from legacy telephony systems
• Managed service providers supporting multiple tenants

About Entergrade

Entergrade is a Microsoft Solutions Partner and leading provider of software that helps mid-size and large enterprises maximize their Microsoft 365 investments. Our team holds multiple Microsoft MVP awards and has earned the Advanced Calling for Microsoft Teams Specialization. Entergrade is SOC 2 Type II and ISO/IEC 27001:2022 certified.