ChatGridAI

Stop answering the same internal questions in Microsoft Teams.

In most organizations, answers already exist in policies, handbooks, and internal documents —

but they are difficult to find when people need them.

As a result, the same questions are repeatedly asked in Microsoft Teams, interrupting HR, IT,

and senior team members.

ChatGridAI reduces these interruptions by answering common internal questions directly inside

Microsoft Teams using your organization’s documents.

When someone asks a question in chat, ChatGridAI responds with information pulled from approved

company materials — without requiring users to leave Teams or learn a new tool.

Designed for teams that handle repeated internal questions

• HR teams – Consistent answers about policies, benefits, and onboarding from official documentation
• IT teams – Faster access to internal guides, SOPs, and troubleshooting resources
• Engineering teams – Quick answers from runbooks and technical documentation
• Sales teams – Easy access to internal enablement materials during conversations

How ChatGridAI works

An administrator connects ChatGridAI to Microsoft Teams, links an OpenAI API key,

and uploads company documents through the ChatGridAI dashboard.

Documents can be scoped by department, ensuring that answers are provided only

from the appropriate sources.

Once configured, users can ask questions in Microsoft Teams without creating

separate accounts or accessing a new interface.

Example:

A user types: "What is our remote work policy?"

ChatGridAI responds with an answer based on the uploaded HR documentation and references

the relevant section.

Key capabilities

• Works inside Microsoft Teams – Personal chats, group conversations, and team channels
• Department-level knowledge separation – Keep HR, IT, and Engineering content scoped correctly
• Uses existing company documents – PDFs, Word files, presentations, HTML, and text files
• Admin-managed configuration – Centralized setup and access control
• Predictable usage costs – Uses your organization’s OpenAI API key with no per-user AI markup
• No additional tools to learn – Answers appear directly where work happens

Requirements

• Microsoft Teams account within your organization
• OpenAI API key provided by your organization

Get Started & Support

• Sign up – Create a new ChatGridAI account
• Get Started – Setup and onboarding guide
• Help & Documentation – FAQs and troubleshooting
• Contact Support – Get assistance from our team

AI Usage, Safety, and Content Reporting

ChatGridAI uses artificial intelligence to generate responses based on

customer-provided content and uploaded documents.

AI-generated outputs are intended to assist users, and users are encouraged

to review responses before relying on them.

ChatGridAI moderates AI-generated content and is designed to respond only within

the scope of organization-provided documents and supported use cases.

If a user submits prompts that are unrelated to the app’s intended purpose,

ChatGridAI guides users back to supported topics.

If you need more information, encounter any objectionable AI-generated content,

or have questions, please contact us at

info@chatgridai.com.

Reported concerns are reviewed promptly by the ChatGridAI team,

and appropriate action is taken as needed.