Document360
作者 Kovai.co
One-touch access to your Document360 knowledge base articles for conversations, groups, and channels
Download the Document360 app and integrate your knowledge base with Microsoft Teams. After successful integration you can search for and share the result articles from Document360 to individual contacts as well as channels on Microsoft Teams without having to leave the platform.
SEARCH, READ, AND SHARE ARTICLES
When you want to search a particular article from your integrated knowledge base, click on the Document360 logo from the chat controls, type the keyword in the search bar, and select the relevant article from the search results. The knowledge base search engine is powerful and very intuitive; it narrows down your search result within seconds.
(or)
Another way of launching the app widget is to type @Document360 in the search bar, hit enter and the knowledge base search would be enabled; from there it’s the same search flow.
Share just the article links or even the content from a searched article and add better context to your conversations. Having quick access to your knowledge base without leaving the Microsoft Teams platform saves a lot of time in internal discussions or support calls.
UPCOMING FEATURES
CREATE ARTICLES
We’re also working on a feature where users can create articles for the knowledge base directly from the Microsoft Teams platform. These articles are expected to be added as draft, which editors can later review before publishing them.
The integration of knowledge base to the app is pretty straight forward. You can check out the Document360 app installation guide(https://docs.document360.io/docs/en/microsoft-teams) or write to us at support@document360.io
应用功能
- 可通过 Internet 发送数据
- 此应用可访问活动邮件中的个人信息，例如电话号码、邮寄地址或 URL。无法读取或修改邮箱中的其他项目。有关如何管理和处理个人信息的更多详细信息，请查看开发人员的隐私策略。