Dynamics 365 Implementation Solution for Hypermarkets

Agenda: Our 100-Day Journey Our rapid delivery model is structured into four time-bound phases to ensure a stable operating model from Day 1.

Weeks 1-3: Initiate & Align • Goal: Lock MVP scope and finalize grocery-specific requirements. • Activities: Define project charters, assemble workstreams, and perform rapid Business Process Cataloguing (BPC) for fit-gap decisions. • Outcome: Finalized requirements, solution blueprint, and environment topology.

Weeks 4-9: Build & Test • Goal: Configure core retail processes and supply chain integrations. • Activities: Complete out-of-the-box (OOB) setup, implement our "In-Store Mobility Suite" (Power Apps) for floor operations, and iterate on key integrations (Payment Connectors, 3PL, Store Hardware). • Outcome: Fully tested solution, test summary reports, and a solidified cutover plan.

Weeks 10-12: Validate & Prepare • Goal: Business validation and operational readiness. • Activities: Run End-to-End User Acceptance Testing (UAT), conduct performance validation for heavy transaction volumes, and execute mock deployment runs. • Outcome: UAT sign-off, production-ready box, training assets, and SOPs.

Weeks 13-14: Launch & Operate • Goal: Go-Live and stabilization. • Activities: Execute the deployment plan, deploy on-floor support teams to stores, and activate 24/7 Hypercare. • Outcome: Live production environment, operational stability, and seamless transition to support.

Key Deliverables • Configured Microsoft Dynamics 365 Environment (Commerce & Finance) tailored for Grocery/Supermarkets. • Plug-and-Play In-Store App Bundle for inventory counting, labeling, and store operations. • Pre-Built Retail Reports for POS, margin analysis, and Back Office. • Automated Testing Suite leveraging AI to de-risk frequent updates. • 24/7 Hypercare Support for the initial launch period.

Additional Pricing Notes: The pricing reflects a foundational implementation scenario. Final timelines and cost will be tailored to your specific business needs, varying based on scope, custom requirements, and operational complexity with a cost typically ranging between $250,000 to $800,000.