iPECS ONE Add-in

Experience the powerful iPECS ONE Add-in voice communications

solution within Microsoft Teams. Easily access a variety of iPECS ONE Add-in

call features.

Users can access iPECS ONE Add-in features with just one click

inside Microsoft Teams, such as internal/external call, voice mail access, call

recording, click-to-dial, speed dial and other CRM access.

Users can also sign in to both Teams and the iPECS ONE Add-in Web

client simultaneously, that provides:

• A single telephone number (plus a desktop phone)
• Simultaneous incoming call ringing
• Representative presence (Online/Offline/Busy/Do Not

  Disturb)

• Call logs/history
• Voicemail link
• Synchronized contacts

Getting Started

To start using iPECS ONE Add-in for Teams, ensure that the

following applications are installed on your device.

First time using iPECS ONE Add-in? Visit here

For Microsoft Teams desktop and web:

• iPECS ONE Add-in
• iPECS ONE Add-in Desktop Call app

For Microsoft Teams mobile:

• iPECS ONE Add-in

System Requirements

• Supports Teams desktop, web, and mobile apps.
• Requires an active Microsoft 365 account.
• iPECS ONE Add-in standard license above.
• Windows 10 or later, or macOS 10.15 or later required.