Customer adoption of Microsoft 365 workloads-Teams, Exchange, SharePoint, OneDrive by Adoption & Change Management Advanced Specialization partner
Envision - Understand the context of the organization, define the scope and objectives of the change, and identify who will drive the change forward—prioritizing groups affected and defining the new behaviors required to achieve customer business outcomes Onboard- With the blueprint defined in the envision phase, you now have the plans and activities necessary to implement change. The Office 365 service is available, and early adopters make the transition. Stakeholders begin communicating, managers engage their workforces, training Drive value- In this phase, feedback from the workforce is gathered, the business outcomes are measured, and any necessary corrective action is identified and implemented within the established plans. Feedback is essential to identify the corrections that may be needed in the adoption approach and also enables additional benefits, improvements in ways of working, and recognition of how future capabilities should be introduced.