Microsoft Marketplace | cloud solutions, AI apps, and agents

Bright Pattern Omnichannel Contact Center for Dynamics and TeamsBright Pattern Inc

+6

CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more

1 out of 60

Neudesic Care Management PlatformNeudesic

+2

Neudesic Healthcare Case and Community Care management platform

2 out of 60

Soul Machines Create AI-Powered Digital People with Soul Machines StudioSoul Machines Inc.

+1

Digital People that use autonomous animation to bring technologies like generative AI to life

3 out of 60

MazikCare Care PlannerQuisitive

+3

MazikCare Care Planner streamlines the entire planning process for physicians and caregivers.

4 out of 60

Customer Portal for Dynamics 365 by CRMJettyBiztech Consulting & Solutions

+5

A next-gen self-service Customer Portal to better engage with your customers & enhance experience.

5 out of 60

SmartConnect Cisco Contact Centre For Dynamics 365Maaz Technologies

+4

MT SmartConnect unifies Cisco contact centers for seamless omnichannel experiences and efficiency.

6 out of 60

Genesys to Power BIWindsor.ai

+1

Connect Genesys to Power BI

7 out of 60

Argano CX Connect for Financial ServicesArgano LLC

+8

Optimize customer experience with personalized and predictive interactions across all channels

8 out of 60

NICE CXone Voice Connectivity for 365NICE

+1

Global, carrier-grade voice services—delivered over a secure connection

9 out of 60

HorizonTruenorth Corporation

+1

Horizon is a powerful data collection & workflow management tool

10 out of 60

VeriBranch Branch Automation for BankingVeriPark

+1

Empowering bank tellers, sellers and advisors to efficiently execute transactions

11 out of 60

iProperty Cloud for Property,Housing & Real EstateTechLabs London

+8

iProperty Cloud: Property & housing management platform for sales, lettings, contact center & more.

12 out of 60

NICE CXone Mpower Agent for Microsoft TeamsNICE

+1

Pre-built CXone and Teams integration that enables company-wide collaboration for faster service

13 out of 60

InGenius - Computer Telephony Integration (CTI)InGenius

+3

Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.

14 out of 60

Customer Service ReportAddend Analytics LLP

+1

Get insights and Grow your business by using built in analytics Customer Service Report

15 out of 60

HelpshiftHelpshift

+1

Deliver a superior customer service experience at a lower cost with Helpshift’s AI-powered messaging

16 out of 60

Helpshift - Agent AnalyticsHelpshift

+1

Offers valuable insights into Agent performance such as level of agent activity, CSAT and so on.

17 out of 60

Dynamics 365 Connector for SYSPRODominic Systems Limited

+8

Dynamics 365 Connector for SYSPRO

18 out of 60

WalkMe for DynamicsWalkMe, Inc.

+3

Achieve True Digital Adoption & Value Realization on Dynamics

19 out of 60

Dynamics 365 Field Service Management ReportAddend Analytics LLP

+1

Track and analyze field operations, workforce productivity, and service KPIs in real time.

20 out of 60

AnywhereNow WebAgentWorkstreampeople BV

+1

AnywhereNow WebAgent is a fully featured Teams Contact Center platform to embed within any CRM

21 out of 60

PowerWorker EngageVelrada

+3

Manage donors, automate fundraising, and boost engagement for greater impact.

22 out of 60

HLi Customer Service DashboardHLI TUNISIA

+1

Customer Service Analytics Dashboard For Microsoft Dynamics 365 CRM

23 out of 60

eWay-CRM Activity DashboardeWay System s.r.o.

+1

Get a complete overview on your customer and user activities recorded in eWay-CRM. Stay in control.

24 out of 60

Boomerang Intelligent SMSBoomerang I-Comms Limited

+7

Automate engagement from Dynamics with conversational SMS Messaging

25 out of 60

SimpleChat for Dynamics 365Elad Software Systems

+1

SimpleChat add-on provides contact centers a consistent Omni-channel customer experience.

26 out of 60

e-カルテSoftware Service, Inc.

+1

電子カルテシステム(新版e-カルテ)

27 out of 60

NICE CXoneNICE

+1

Delivering frictionless experiences for the contact center and beyond.

28 out of 60

Applicant Tracking SystemPrecedent HR

+1

ATS is an online tool that helps you choose the right top talent for your jobs.

29 out of 60

Aranda Service ManagementAranda Software Corporation

+1

Aumente la productividad de su compañia brindando experiencias de servicio automatizadas

30 out of 60

Tuvis for Dynamics 365: Revolutionize Your CRMTuvis Solutions LTD

+5

Maximize your team’s efficiency by integrating WhatsApp with Dynamics 365.

31 out of 60

VeriTouch Complaints & Service Request Management on Microsoft Cloud for Financial ServicesVeriPark

+1

Providing automated processes for the resolution of customer complaints and service requests.

32 out of 60

iProperty Cloud HousingTechLabs London

+8

iProperty Cloud Housing: Streamline your Housing Management with One Connected Platform.

33 out of 60

ProScheduler WFMLoxysoft

+1

Highly intuitive Workforce Management system with cutting edge optimization and real-time features

34 out of 60

LS Express (NA)LS Retail

+1

All the functionality you need in a retail POS. Available for North America.

35 out of 60

Gupshup Conversational Cloud (CC)GUPSHUP TECHNOLOGY INDIA PRIVATE LIMITED

+1

Making customer communications conversational with AI and chatbots

36 out of 60

PCC integration with Dynamics 365 CRMDBSync

+7

PointClickCare (PCC) Marketplace with in Microsoft Dynamics 365 Cloud Workflow for Senior Living

37 out of 60

dot.HospitalityDot.Cy Developments Limited

+9

Guest Relationship Management platform for Luxury Hotels, integrated with Opera PMS.

38 out of 60

Dynamics PHONE SYSTEMDynamics Telephony Public Ltd

+5

Unified Dynamics 365 and telephone system in one user interface.

39 out of 60

Genesys Cloud Contact Center for Dynamics 365AppxConnect

+1

Add Contact Center capabilities of Genesys Cloud to your Dynamics 365.

40 out of 60

Base Currency ConversionMicrosoft Dynamics 365

+2

Provides Base Currency Conversion

41 out of 60

iPX – Intertec’s Integrated Patient ExperienceIntertec Systems LLC

+5

Intertec’s Patient Experience(iPX)

42 out of 60

Zoom Contact Center for Dynamics 365Zoom Video Communications, Inc.

+2

Advanced CTI Integration with Zoom's Omnichannel Contact Center Platform.

43 out of 60

Webex Contact Center for Microsoft TeamsCisco Systems, Inc.

+1

Webex Contact Center integration for Microsoft Teams

44 out of 60

NICE CXone Agent for Microsoft DynamicsNICE

+1

Integrate CRM and contact center controls for more efficient agents and exceptional experiences.

45 out of 60

Voca Conversational Interaction CenterAudioCodes

+1

Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI

46 out of 60

Intelligent Communication Manager For Dynamics 365Maaz Technologies

+4

AI powered Omni-channel Customer Experience Solution

47 out of 60

KMS Lighthouse Dynamics 365 IntegrationKMS LighthouseLTD

+4

KMS Lighthouse Knowledge Management Integration to Dynamics 365

48 out of 60

Provance ServiceTeam ITSM ProfessionalProvance

+3

Conceived in Power Apps, ServiceTeam is designed for Microsoft Customer and MSPs.

49 out of 60

Webex Contact Center CRM Connector for Microsoft Dynamics 365Cisco Systems, Inc.

+3

Handle contact center calls, manage cases, log activity inside Dynamics 365.

50 out of 60

ClickLearnClickLearn

+1

Create user instructions and e-learning inside Microsoft Dynamics 365 Business Central

51 out of 60

Prospect CRM Sales Pipeline Dashboard (Preview)PROSPECTSOFT LTD

+1

Prospect CRM Sales Pipeline Analysis

52 out of 60

8x8 Contact Center for Microsoft Teams8x8, Inc

+1

Take control of the customer experience with 8x8 Contact Center for Microsoft Teams.

53 out of 60

Talkdesk connector for Microsoft Dynamics 365Talkdesk, Inc.

+5

Improve productivity and optimize operations by integrating Talkdesk with Microsoft Dynamics 365.

54 out of 60

Case 360 - A Dynamic Case Management ApplicationWNS Global Services

+1

Dynamic Case Management

55 out of 60

BlipBlip

+1

Complete platform for conversations at people's pace

56 out of 60

SCAPE Cloud Contact Centre - an ipSCAPE solutionipSCAPE

+1

SCAPE Cloud Contact Centre and Business Communication Technology

57 out of 60

HelpDesk365 - integriertes Ticketsystemic innovative software GmbH

+1

Effiziente Digitalisierung von Service, Reklamationen und Anfragen mit dem Helpdesk & Kundenportal

58 out of 60

Complaint Management AppO CONSULTING (Pvt) Ltd

+2

A complaint management app is a that helps businesses manage and address complaints efficiently

59 out of 60

Activity TimerMTC

+4

Record Start/End Time of Your Activities Manually As Well As Automatically.

60 out of 60

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