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Dynamics 365 Customer Service
Zahmetsiz müşteri hizmetleri: Müşterilerinize ve aracılarınıza her zaman hızlı ve doğru çözüm sağlamak için onları ihtiyaç duydukları araçlarla güçlendirin.
Dynamics 365 Customer Service edinin >
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içinde danışmanlık hizmetleri sonuç gösteriliyor.
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uygulamalar içinde ilgili sonuç var
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sektör bulutları içinde ilgili sonuç var
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Facebook Copilot Agent Innovation Workshop
CYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
This workshop is designed to empower organizations to integrate Microsoft Copilot with Facebook pages, enhancing social media interactions through automation, knowledge integration.
1 out of 60
Accelerate Revenue Generation with Dynamics 365 Sales
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Project Operations
Unlock the full potential of Dynamics 365 Sales and Activate Digital Selling with our CX Impact Acceleration approach
2 out of 60
CX Success Program Diamond Subscription
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
The Diamond plan is our most comprehensive offering, perfect for organizations that want to go beyond CRM adoption and optimization to drive real business outcomes
3 out of 60
CX Success Program Platinum Subscription for Dynamics 365 Sales
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
The CX Success Program - Platinum Subscription delivers enhanced user adoption and Dynamics 365 optimization services to ensure your CRM investment delivers measurable results.
4 out of 60
CX Success Program Gold Subscription
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
CRM Onboarding, User Adoption with Ongoing Dynamics 365 Sales Support The Gold plan focuses on getting your team up and running with expert-led onboarding and more
5 out of 60
Envisioning Lab workshop Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.
CongruentX LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.
6 out of 60
Alfapeople: Digital Contact Center
ALFAPEOPLE
+1
Applicable to:
Customer Service
Modernize customer engagement with Dynamics 365 Contact Center, Power Platform, and Azure
7 out of 60
SalesForce to Dynamics 365 Migration Assessment
Bizapp
+3
Applicable to:
Marketing
Sales
Customer Service
Streamlined migration from SalesForce to Dynamics 365, optimizing costs and data integration
8 out of 60
Dynamics 365 Customer Service Implementation
Zion Cloud Solutions
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Secure, scalable Dynamics 365 Customer Service implementations for government and enterprise, compliant with NIST 800, PII/PHI, Section 508, and integrated with identity providers
9 out of 60
Dynamics 365 Rapid Rollout Implementation
Ellipse Solutions
+3
Applicable to:
Marketing
Sales
Customer Service
Get to go-live faster and start utilizing your new solution with Dynamics 365 Rapid Roll-Out!
10 out of 60
Microsoft Dynamics 365 Contact Center Deployment & Managed Services
Nasstar
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
Nasstar's Microsoft Dynamics 365 Contact Center Implementation, Upgrade and Managed Services
11 out of 60
Integration Solution Workshop for Dynamics 365 and Power Platform
xRM Technologies
+3
Applicable to:
Sales
Customer Service
Field Service
Detail architectural overview workshop to plan, design and estimate the highly scalable integrations solution for Dynamics 365 with other business systems using Microsoft Azure.
12 out of 60
Quick Start Pack Dynamics 365 Customer Service
PRODWARE SPAIN
+1
Applicable to:
Customer Service
Consigue una implantación exitosa de Microsoft Dynamics 365 Customer Service aprovechando las funcionalidades estándar a través de los servicios de Prodware
13 out of 60
Copilot Features in Dynamics 365 Business Central
TruNorth Dynamics
+2
Applicable to:
Business Central
Customer Service
This course offers a comprehensive overview of Microsoft Copilot within Dynamics 365 Business Central, empowering participants to integrate AI into their daily workflows
14 out of 60
CCaaS Assessment
Hitachi Solutions
+1
Applicable to:
Customer Service
This assessment includes a strategic goals document, epics/features backlog, and a blueprint presentation with high-level design and roadmap aligned to business objectives.
15 out of 60
BearingPoint Diagnose Workshop Dynamics 365 Customer Service
BearingPoint
+3
Applicable to:
Customer Service
Customer Voice
Power Apps
Workshop zur Optimierung Ihrer Serviceprozesse mit Dynamics 365 Customer Service
16 out of 60
BizApp Deployment Services - Dynamics 365 Contact Center
BizApp
+3
Applicable to:
Sales
Customer Service
Customer Insights
Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!
17 out of 60
BearingPoint Discovery Workshop Copilot Studio
BearingPoint
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
Discovery Workshop - Potenziale entdecken für die Nutzung von KI mit Hilfe von Copilot Studio
18 out of 60
Customer Churn Risk for Banks: 2 Hour Assessment
Netwoven Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Explore the strategies and methods to reduce customer churn risks in banks using AI-powered banking solutions from Netwoven.
19 out of 60
Dynamics 365 Customer Service Unified Customer Engagement Implementation
JourneyTEAM
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Pages
Unified Customer Engagement with Dynamics 365 Customer Service, Power Pages, & Copilot Studio
20 out of 60
Salesforce to Dynamics 365 Migration: 2 Hour Free Workshop
Netwoven Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Assess your Salesforce environment and receive expert guidance for a smooth, secure migration to Microsoft Dynamics 365 Sales.
21 out of 60
Microsoft Dynamics 365 Customer Service - 2 Hour Free Workshop
Netwoven Inc.
+3
Applicable to:
Sales
Customer Service
Customer Insights
Discover how Dynamics 365 Customer Service can elevate your support operations with Netwoven’s 2-hour free workshop designed to align business needs with AI-powered service transformation.
22 out of 60
Dynamics 365 Customer Service Implementation
Western Computer
+1
Applicable to:
Customer Service
Fast-track Dynamics 365 Customer Service: streamline support and boost satisfaction in 6 weeks.
23 out of 60
Microsoft Dynamics 365 Customer Relationship Management Assessment (Flash Audit)
Increcio
+3
Applicable to:
Marketing
Sales
Customer Service
Remote assessment of Microsoft Dynamics 365 Customer Relationship Management to baseline adoption and performance, find risks in customizations/ALM, and deliver prioritized fixes and mid-term roadmap
24 out of 60
Synoptek Dynamics 365 Contact Center: 4-Week Discovery, Assessment, and PoC
Synoptek
+1
Applicable to:
Customer Service
A 4-week engagement to assess, design, and prototype an AI-enabled Dynamics 365 Contact Center—driving efficiency, scalability, and modern customer experiences.
25 out of 60
Bytebase Professional Service
Bytebase
+1
Applicable to:
Customer Service
Standardized database schema migrations and data changes with review, linting, and GitOps.
26 out of 60
Avanade Intelligent Contact Center
Avanade, Inc.
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
An AI-driven, pre-packed solution that gets you up & running with an MVP in just 10 weeks. With optional modules, including support, continue to modernize & transform your customer service experience.
27 out of 60
Nexer Care 365 – Managed Service for Microsoft Dynamics 365 Customer Engagement
Nexer Group AB
+3
Applicable to:
Sales
Customer Service
Customer Insights
Care 365 transforms Dynamics 365 management into a continuous value engine.
28 out of 60
Customer Service Copilot Agent by TRUE.org
TRUE.org
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
Implement a custom AI Microsoft Copilot Agent to streamline customer service, reduce handle time, and boost agent productivity using Microsoft Copilot Studio and CRM integration.
29 out of 60
专业售后服务解决方案
上海南洋万邦软件技术有限公司
+1
Applicable to:
Customer Service
Streamline support processes and deliver exceptional service with 南洋专业售后服务解决方案
30 out of 60
TSG Dynamics 365 CRM Implementation
Technology Service Group Ltd
+3
Applicable to:
Commerce
Sales
Customer Service
Our Dynamics 365 CRM Implementation is tailored to fit your business.
31 out of 60
LTM Business Apps Dynamics 365 Data Archival
LTIMindtree Limited
+3
Applicable to:
Marketing
Sales
Customer Service
LTM’s Dynamics 365 Data Archival solution enables businesses to efficiently archive historical data and seamlessly migrate it to cost-effective cloud-based storage
32 out of 60
Nectar Works - AI Native Cloud Deployment
PS Hummingbird
+3
Applicable to:
Sales
Customer Service
Power Apps
Nectar Works is a proprietary AI platform designed to streamline the project lifecycle of Dynamics 365 and Power Platform projects
33 out of 60
Healthcare Contact Center Modernization
Quisitive
+2
Applicable to:
Customer Service
Customer Insights
Reimagine patient and member engagement with AI-driven triage, call summarization, and intelligent deflection—creating a connected digital front door that helps itself.
34 out of 60
Intelligent Prior Authorization for Healthcare
Quisitive
+3
Applicable to:
Customer Service
Customer Insights
Power Virtual Agents
Automate and orchestrate the entire prior authorization (PA) lifecycle—eligibility checks, submissions, status updates, and appeals—using intelligent, API-first Microsoft AI agents
35 out of 60
Salesforce to Dynamics 365 CRM Migration
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Migrate with confidence to a healthcare-ready CRM built on the Microsoft Cloud
36 out of 60
Microsoft Copilot for Service – Enablement & Advisory
Evincible Solutions
+1
Applicable to:
Customer Service
Evincible Solutions empowers customer service teams to work faster and smarter by deploying Microsoft Copilot for Service within Dynamics 365 Customer Service.
37 out of 60
Modernise your customer service with Dynamics 365 Contact Center
Columbus Global
+3
Applicable to:
Customer Service
Field Service
Customer Insights
Columbus offers a structured implementation service for organisations looking to modernise customer service by moving away from fragmented, legacy contact centre solutions.
38 out of 60
Copilot Studio – AI Agents Proof of Concept by C-ven
C-ven Technologies
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
Build and validate a custom AI agent using Microsoft Copilot Studio to prove real business value in weeks.
39 out of 60
HSO Dynamics 365 Sales and Service 10 week implementation
HSO
+3
Applicable to:
Sales
Customer Service
Field Service
Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
40 out of 60
From Salesforce to Microsoft CRM Migration on Dynamics 365 - Briefing by Cluster Reply
Reply
+3
Applicable to:
Sales
Customer Service
Field Service
Accelerate your organization’s CRM transformation with a focused online 2–4 hour session focused on migrations from Salesforce to Microsoft-based CRM solutions built on Dynamics 365.
41 out of 60
WhatsApp & SMS Integration for Dynamics 365 using Twilio
Confiz Limited
+3
Applicable to:
Sales
Customer Service
Customer Insights
Enable WhatsApp and SMS messaging in Dynamics 365 using Twilio, even where native connectors are missing, including Sales, Customer Insights Journeys, Customer Service, and Field Service.
42 out of 60
IVR Connector for Microsoft Copilot Studio | AI-Powered First-Level Support & Intelligent Agent Handoff
Acuvate Software Limited
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Acuvate’s IVR Connector transforms IVRs into AI-powered support with seamless human handoff delivering 30% faster resolution.
43 out of 60
PwC for contact centre capability and maturity assessment
PwC (Global)
+1
Applicable to:
Customer Service
The assessment has been designed to help organisations understand how ready their contact centre is to evolve from a legacy service model to a modern, future-ready operation.
44 out of 60
Dynamics 365 Customer Engagement with Intelligent Agent Automation
Vervint
+2
Applicable to:
Customer Service
Customer Insights
Implement Dynamics 365 Customer Engagement with three AI agents built in Microsoft Copilot Studio to automate customer interactions, cut response times, and improve service quality through workflows.
45 out of 60
Dynamics 365 Sales: Click Installation Starter Package
Bond Consulting Services
+3
Applicable to:
Sales
Customer Service
Field Service
Ideal for teams who need a user-friendly email editor and bulk email send and tracking capabilities with subscription management.
46 out of 60
Visionet Salesforce to Microsoft Dynamics 365 Modernization Accelerator
Visionet Systems, Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
De-risk and accelerate Salesforce to Dynamics 365 modernization with automation, AI, and Azure-native integration.
47 out of 60
Dataverse: Get your storage space back.
Inkey IT Solutions Pvt. Ltd.
+3
Applicable to:
Sales
Customer Service
Field Service
Get your Dataverse storage space back
48 out of 60
Comprehensive Automation for Customer and Field Service
OntargIT
+2
Applicable to:
Customer Service
Field Service
Package for customer request and field service automation: Microsoft Dynamics 365 Customer Service and Field Service, and our own developments for typical processes.
49 out of 60
CRM Envisioning Workshop
Heartland Business Systems, LLC
+3
Applicable to:
Sales
Customer Service
Field Service
Move from your current CRM to Microsoft Dynamics 365 with confidence. HBS delivers a 2-week engagement with a Board-ready business case and migration roadmap.
50 out of 60
Concierge Agent by TTEC Digital
TTEC Digital
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
Want to improve your Customer's Experience, drive revenue growth and build brand loyalty?
51 out of 60
Copilot Value Prototype Engagement
Encore Business Solutions
+3
Applicable to:
Sales
Customer Service
Field Service
A collaborative engagement that helps organizations creatively identify and prove where Microsoft Copilot can add value through a small working prototype and measure potential ROI at scale.
52 out of 60
Discovery Call on ORBIS ADA Suite
ORBIS SE
+3
Applicable to:
Sales
Customer Service
Field Service
Discover the possibilities with ORBIS Automotive, Defence and Aerospace suite (ADA)
53 out of 60
Discovery Call on ORBIS Energy & Utilities Solution
ORBIS SE
+3
Applicable to:
Sales
Customer Service
Field Service
Professional Services for Dynamics 365 Sales in Energy & Utilities
54 out of 60
Discovery Call on ORBIS Manufacturing Suite
ORBIS SE
+3
Applicable to:
Sales
Customer Service
Field Service
Discover the possibilities with ORBIS ManufacturingONE, ConstructionONE and RapidValue
55 out of 60
Appeal Processing & Decisioning Agent
Quisitive
+3
Applicable to:
Customer Service
Customer Insights
Human Resources
Accelerate appeal resolution with AI agents, policy intelligence, and Dynamics 365
56 out of 60
Appeal Intake & Classification Agent
Quisitive
+3
Applicable to:
Customer Service
Customer Insights
Human Resources
Quisitive’s AI-Powered Appeal Intake & Classification engagement delivers a production-ready intake foundation designed to ingest, classify, and structure payer appeal requests
57 out of 60
Intelligent Migration Advisor for Microsoft Dynamics 365
EY Global
+3
Applicable to:
Sales
Customer Service
Customer Insights
Accelerate your CRM journey
58 out of 60
Customer Self-Service Revolution
Columbus Global US
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Pages
Empower customers to solve problems on their own terms, 24/7, through intelligent self-service experiences that deflect 30-40% of service volume while improving customer satisfaction and dramatically
59 out of 60
Digital Contact Center & Autonomous Agents on Microsoft – Discovery Assessment by Cluster Reply
Reply
+1
Applicable to:
Customer Service
Guided assessment to evaluate current operations, identify gaps, and accelerate your AI-powered contact center on Microsoft
60 out of 60
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