Data-Driven Success: Microsoft Dynamics 365 Customer Insights Workshop

Consulting available in multiple languages — Dienstleistung in mehreren Sprachen verfügbar

We invite you to a three hour workshop!

Get to know Dynamics 365 Customer Insights and the possibilities in this workshop. Gain insight into our integrations and use cases around the Customer Data Platform (CDP) and the marketing automation platform.

In this Workshop we want to present you with the opportunity to get to know Dynamics 365 Customer Insights Data and/or Journey. Tell us which you are interested in! Customer Insights Data, Customer Insights Journey or both as Customer Insights? Microsoft's customer data platform, Dynamics 365 Customer Insights Data, unifies your customer data into a single profile. Through machine learning, enrichments, reports, segmentation, and KPIs, Customer Insights creates a new depth of understanding about your customers. Use this knowledge to optimize and enhance your customer processes to the best of your ability.

Workshop Contents:

• Introduction to the Customer Insights Data and/or Journey
• Insight into the capabilities and functionalities of a CDP in conjunction with CRM (Data) and marketing automation platform for all marketing purposes (journey)
• Our experiences and use cases with Customer Insights integration
• Integration options for Customer Insights into your IT infrastructure

Sustainable consulting and implementation with ❤️ from Germany