Frontline Workers: 1-Wk Workshop.

Assess your frontline workforce needs

• Identify personas and scenarios to deliver innovative solutions to your frontline workers with the universal hub for productivity and communications in Microsoft Teams

Accelerate outcomes using Customer Immersion Experience tailored to specific industry

• Showcase tools most desired by customers, such as Shifts, Time Clock, Tasks, Approvals, Power Platform and line-of-business solutions

Develop a solution plan addressing frontline workers business challenges

• Develop a plan to implement recommendations based on frontline worker prioritized scenarios

Actions plan

• Workshop
• Demos
• Deliverables

Workshop Plan:

• Pre-engagement Call (define scope and gather information on current identity estate)
• Design, Planning and create the vision - how Microsoft Viva Connections, Viva Learning, Yammer Communities can benefit frontline workers and managers / workforce management with Shifts, Tasks, Power Apps / understand the ability of the Microsoft Teams platform to provide tailored, low code solutions integrated into business processes / how to manage identities for frontline workers, access delegation to frontline managers / how Walkie Talkie enables key scenarios: warehouse logistics, curbside pickup, request assistance, reporting issues