Secure Devices Outreach Program for Frontline Workers: 3-Month Workshop

Alithya is a global provider of lifecycle technology adoption solutions and offers a complete employee outreach package for Microsoft 365 security implementations or transitions, with services including program management, multiple outreach campaign delivery methods, personalized predetermined scripts, and customized training resources all tailored to your enterprise needs. Our white glove outreach program will ensure that your frontline workers and remote workers are using secure devices while following organizational cloud app and resource usage best practices.

Packages can be created for a wide range of Microsoft 365 security deployments and transitions

• Secure Remote Access: Ensure your frontline and remote workers are following the proper MFA, Passwordless sign-in, conditional access, Zero Trust validation, and VPN protocols with white glove adoption services on proper procedures.
• Remote Device Management: Ensure remote and frontline workers are utilizing MDM device enrollment, Intune, asset protection, and have secure devices.
• Protect Against Malicious Attacks/Endpoints: Assist remote and frontline workers in setting up Microsoft Defender to safeguard personal devices against sophisticated attacks.
• Cloud App and Resource Usage Best Practices: Educate remote/hybrid workers on cloud resource access and sensitive data protection best practices to maintain secure productivity.

Alithya’s adoption package include 90-days of the following:

Dedicated Program Manager

Our Program Managers will assist and guide you through your outreach campaign.

• Prelaunch communication plans
• Builds your solution including the communications used and script
• Turn-key joint launch plan
• Detailed program reporting

Personalized/Pre-determined Script

Our Program Managers will assist with the creation of a personalized script for your outreach program for the following types of campaigns:

• Product installation/demonstrations
• 1:1 Coaching on Security Best Practices
• Q&A on Security Policies
• Communicating key security information
• White glove adoption training for security deployments/procedures

Outreach Campaign Delivery Methods

Delivered via chat/phone conversation using Microsoft Teams and/or telephone or IVR Routing Integration for pre-selected employees.

Customized Training Resources

Value-added reference guide delivered to all employees to reinforce the information being shared.