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Reduce administration time by creating and attaching case notes directly from Microsoft Outlook.
The ER Tracker Outlook add-in offers a quick and easy way to attach notes to a case directly from Microsoft Outlook. The main function of the add-in is to search for a case, by employee, and then attach relevant correspondence to that case without needing to log into ER Tracker. The add-in incorporates the same line manager hierarchy structure and permissions which apply within ER Tracker so users will only be able to search for and view information that they are permitted to see.
Note: Your organisation must be licenced to use ER Tracker and you must have a valid user account to log in.
Appfunktioner
När den här appen används
- Skicka data via Internet
- Den här appen har åtkomst till personlig information för det aktiva meddelandet, t.ex. brödtext, avsändare, mottagare och bifogad information. Den kan inte läsa eller ändra andra objekt i din inkorg. I utvecklarens sekretesspolicy finns mer information om hur personlig information hanteras och behandlas.
En snabbtitt
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