Discovery Call on ORBIS Energy and Utilities Solution

Professional Services for Dynamics 365 Sales in Energy & Utilities

ORBIS Energy & Utilities ONE is a professional services offering that supports energy suppliers, grid operators, and energy-related service providers in getting started with or extending their use of Microsoft Dynamics 365 Sales. Our services focus on the successful introduction, optimization, and expansion of Dynamics 365 Sales as the central CRM platform, combining Microsoft standard capabilities with deep Energy & Utilities expertise. Based on Microsoft Dynamics 365 Business Applications, Microsoft Power Platform, and Modern Work with Microsoft 365, we enable customers to quickly realize value from their CRM investment.

Scope of Services • Onboarding and rollout of Dynamics 365 Sales, including requirements analysis, configuration, and initial implementation • Extension of existing Dynamics 365 Sales environments with industry-specific sales and quotation processes for B2B and B2C scenarios • 360° customer view by consolidating Energy & Utilities–specific master data such as contract accounts, consumption points, market/metering locations, and contracts • Integration with ERP, billing, and service systems to support end-to-end sales and service processes • Power Platform extensions using no-code/low-code tools to automate processes and address individual business needs • Modern Work and change management services, including Microsoft Teams integration to improve collaboration and user adoption

With ORBIS Energy & Utilities ONE, customers are enabled to efficiently start, scale, and continuously enhance their use of Dynamics 365 Sales in an Energy & Utilities context.