MSRcosmos Intelligent AI Agents

MSRcosmos AI Agents are next-generation virtual assistants built with Microsoft Copilot Studio and Generative AI. They automate routine tasks, streamline workflows, and provide natural, conversational support across chat, voice, email, and messaging channels. These agents integrate seamlessly with existing cloud or on-premises platforms, including legacy systems and modern contact centers, ensuring a smooth end-to-end experience. Designed to improve both employee and customer experiences, MSRcosmos AI Agents can: Automate HR requests by providing instant answers on policies, benefits, and service tickets. Deliver 24/7, multilingual Level 1 and Level 2 customer support. Assist finance teams with KPI queries, analytics, and real-time insights. Support recruitment and onboarding by screening candidates and guiding new hires. Enable SAP users with instant responses to data and process queries. Generate content such as blogs, articles, and social posts for marketing teams. By leveraging Generative AI, MSRcosmos AI Agents continuously learn, adapt, and provide proactive assistance, helping organizations reduce costs, boost productivity, and accelerate digital transformation.