We are pleased to introduce Microsoft 365 Adoption Services by CompuNet by our Adoption Team, a comprehensive engagement designed to assist our customers in achieving their business objectives and goals. These services focus on driving customer success by increasing user adoption, productivity, and satisfaction through effective collaboration and utilization of technology solutions.

As an internal team, we play a crucial role in delivering these services and ensuring alignment with our customers' business goals. By participating in this engagement, we will have the opportunity to guide and support our customers in their journey towards best practices, ultimately leading to improved outcomes and a positive employee experience.

This service offering consists of two options: Standard and Premiere. The Standard Offering includes workshops designed to help our customers plan their Adoption Program, with the flexibility to add additional services as needed. The Premiere Offering provides a more tailored approach, offering support during the rollout phase and the ability to incorporate customizable adoption modules based on the unique requirements of our customers.

Let us join forces and empower our customers to embrace modern work practices. Together, we will shape a future where technology enables their organizations to thrive.

Agenda

Week 1

Teams Chat & Collaboration Configuration Session
Microsoft 365 Adoption Overview Session
Review of Discovery of current environment
Create/document Org-Wide Policy
Determine Teams/Channel Architecture
Introduce Microsoft 365 Adopt Framework
Prepare Required Training Resources
Prepare Help and Support Tools
Gather Modern Work Metrics
Legal Review of Proposed/Existing Policies (if in scope)
Provide Access to Training Resources

Week 2

Microsoft 365 Adoption Success Planning Session 1
Define Training Tools and Methods
Prepare Self Service Training Resources
Define Communication Tools and Methods
Define Help and Support Tools and Methods
Gather Modern Work Metrics
Champions Recruitment Email
Org-Wide Announcement
Tips & Tricks 1 Email

Week 3

Microsoft 365 Adoption Success Planning Session 2
Microsoft 365 Adoption Success Planning Session 3
Identify User Groups
Champions Email to Managers sent out
Prepare Champions Communication
Review Feedback and Send Guided Resources
Gather Modern Work Metrics
Identify Workflow Users
Workflow Recruitment Email
Identify Resistance Users/Groups
Develop Resistance Management Plan
Champions Welcome Email
Org- Wide Baseline Survey
Tips & Tricks 2 Email

Week 4

Microsoft 365 Adoption Success Planning Review
Gather Modern Work Metrics
Champions Baseline Survey
Tips & Tricks 3 Email

Week 5

Gather Modern Work Metrics
Champions Midpoint Survey
Org-Wide Midpoint Survey
Tips & Tricks 4 Email

Week 6

Gather Modern Work Metrics
Champions Thank you Email
Champions Final Survey
Tips & Tricks 5 Email

Week 7

Gather Modern Work Metrics
Org-Wide Final Survey
Tips & Tricks 6 Email

Week 8

Project Closeout

Professional Services

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