Enable Frontline Workers Workshop: 3-day Workshop

The Enable Frontline Workshop, will work through various frontline worker challenges and pain points to identify prioritised scenarios for your frontline workforce. Enabling these scenarios is Microsoft Teams, that is designed to help organisations improve collaboration, increase efficiency, build teamwork, and introduce automation for key business processes. Frontline workers are the backbone of many businesses. These are the workers in customer facing roles or functions that have a direct impact on business growth and operations.​ Microsoft Teams is the hub for teamwork in Office 365 that connects frontline workers, bringing everything together in a shared workspace so they can chat, meet, manage shifts, share tasks, and more. At Changing Social, our consultants will walk you through the art of the possible, working with you to identify opportunities for your frontline workforce to enable new, more effective ways of working. During the workshop, we’ll develop an actionable plan based on your frontline workforce needs to help you move forward. With extensive solution development experience, Changing Social can help you improve workforce productivity through identifying top prioritised scenarios in your frontline workforce, leveraging the Teams platform. We will work with you to understand your environment and identify opportunities to help you achieve continuous business value from your Teams investment. With industry and technology experience, you can count on us as your trusted partner in your transformation journey.

Agenda

Day 1: Identify and prioritise key use case scenarios​ Day 2: Explore opportunities to streamline business processes and improve productivity outcomes Day3: Provide an implementation plan and next steps to help you achieve your desired goals ​