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Zendesk Support for Outlook
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Zendesk Support for Outlook

de Zendesk Inc

(6968 evaluări)

Create and escalate seamlessly any email to a ticket in Zendesk Support

There are times when an email meant to be for support was sent to you or you would need to take an email conversation and create a support ticket out of it to handle your customer’s concern more efficiently and also collaborate with support team members. Zendesk Support for Outlook integration let you do this seamlessly by enabling you to copy any existing email including its attachments and create a ticket in Zendesk Support.

With just a few clicks you can create a new ticket in Zendesk from any email. Have control over the ticket by setting its status, type and priority to get the right attention needed from your support agents.

You will be prompted to log-in or create a Zendesk account during the initial use of the add-in.

Capacitățile aplicației

Atunci când această aplicație este utilizată,
  • Poate să transmită date prin internet
  • Această aplicație poate citi sau modifica conținutul oricărui element din cutia poștală și poate crea elemente noi. Acesta poate accesa date cu caracter personal - cum ar fi corpul, subiectul, expeditorul, destinatarii sau atașările - din orice mesaj sau element de calendar. Consultați politica de confidențialitate a dezvoltatorului pentru mai multe detalii despre modul în care sunt gestionate și procesate informațiile personale.

Dintr-o privire

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https://store-images.s-microsoft.com/image/apps.7695.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.62a6583f-6437-4e13-994a-b5fa196f9570.png
https://store-images.s-microsoft.com/image/apps.310.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.9cc368d1-4f1e-4fc4-bb96-c5dc45b23e76.png