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Zendesk Agent

de Zendesk Inc

Search articles and manage Zendesk tickets within Microsoft 365 Copilot.

Zendesk Agent brings Zendesk support right into Microsoft 365 Copilot. Employees can search help center articles, create support tickets, and manage requests without leaving Copilot.

  • Quickly search Zendesk help center articles

  • Create and manage tickets in Microsoft 365 Copilot

  • Add comments and update ticket status, including resolving tickets

  • Access and manage tickets submitted by the employee for privacy

If your company does not have a Zendesk account, you can

sign up for a Zendesk trial here.

Before using Zendesk Agent, please review our

Privacy Policy and

Terms & Conditions.

Capacitățile aplicației

Atunci când această aplicație este utilizată,
  • Poate să transmită date prin internet
  • Această aplicație poate accesa informațiile personale din mesajul activ, cum ar fi numerele de telefon, adresele poștale sau URL-urile. Aplicația poate trimite aceste date la un serviciu terț. Alte elemente din cutia poștală nu pot fi citite sau modificate.

Dintr-o privire

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https://store-images.s-microsoft.com/image/apps.39588.dc62effe-470f-4474-94de-f14ee150fb9a.8b3068a6-98fd-4906-b7c0-91d0601a7adc.8734869c-ad76-4afe-99b2-e0562da8987d.png
https://store-images.s-microsoft.com/image/apps.42427.dc62effe-470f-4474-94de-f14ee150fb9a.8b3068a6-98fd-4906-b7c0-91d0601a7adc.1e86b03b-ff75-4454-a7f5-e2695c1783cc.png