Infinity by Infracom Communications AB for your telephony needs integrated in Microsoft Teams

Our solution is centered around Infinity, a cloud PBX by Infracom Communications AB, offering a comprehensive suite of communication features designed to facilitate both internal and external interactions. This app is meticulously crafted to provide an intuitive dashboard view, seamlessly integrating native Microsoft Teams functionalities, with company telephony queues, contact books, and essential call control features.

Key Features:

• Our innovative Call journey feature, enabling real-time call information showing information about the caller, which route the call took through your system, length of queue time, forwarding call, and more.
• A Dashboard designed to offer quick and efficient access to critical information, including user details, queue statuses, call history, and contact lists in relation to Microsoft Teams and our Infinity product.

Favourite Telephony Features:

• Settings
• Favourites
• History / Interactions
• Call forwarding
• Logging in/out of queues
• Queue statistics

Dependency:

• This app supports PSTN dialing.
• To use this app, users must have an active subscription to Infracom Communications AB services.

For further inquiries visit us here: Contact Us