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Microland eCitizen Accelerator
de Microland Limited
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Microland eCitizen Accelerator is a citizen engagement solution
Microlands' eCitizen Accelerator is a citizen engagement solution which delivers modernized, automated citizen services for local authorities. It not only engages citizens, but it also allows users to analyse and act upon citizen requests in a timely manner. The eCitizen Accelerator allows for proactive citizen engagement that includes notifications, service requests, rent and council tax payments, environmental reporting and licensing.
Key features include the following:
- 360-degree view of citizen and service areas
- Available anywhere & always i.e. device agnostic, SAAS Based
- Embedded Security
- Automated processes and case resolution
- Ready to use custom dashboards
- One-stop Digital offering for residents to engage with councils
Our predefined services catalogue with 206 automated processes tailored for council specific needs with the following key benefits
- Core solution is designed to cover majority of Council’s needs with ease of extensibility
- Solution focus is more on configuration with no/minimum customisation
- Reusable HUB services, simplified processes, and increased solution reusability
- Ready-to-use custom dashboards specific to service areas e.g., Housing
- Out of box components – Core Entities, Dynamics Portals, Document Management, Case Framework
- Automation everywhere – Plug-in, Workflows, Integrations & Deployments
Dintr-o privire
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