Avanade PlatformX
de Avanade
Avanade PlatformX is a monitoring, automation, and service experience platform.
PlatformX is an Azure managed application that gives Avanade the ability to easily monitor resource usage, direct operator workflow, automate tasks, and provide clients with service analytics.
Some of the key features of PlatformX include:
Observability: Enterprise-wide infrastructure and application monitoring, including resource usage, performance, security, and application health; PlatformX offers a built-in collector library and an extensibility path to monitor any cloud resource or process.
Event-management: Rules engine and composer to convert system events into notifications, operation actions and automations.
Automation: service catalog driven automation library.
Service Transparency: displays to client service stakeholders' key governance metrics at the system, operations, application, and business process levels.
With PlatformX, Avanade will deliver the highest level of service to clients while optimizing operations and reducing costs.