ALVAO IT Asset Management (ITAM)

ALVAO IT Asset Management gives IT teams a source of truth for every asset — from acquisition to disposal. Track ownership, location, status, history, and warranty in a single source of truth, so you always know what you own, where it is, who uses it, and what it costs. The result: dependable data for budget planning, faster incident resolution, and change management without guesswork — across every site.

ISO 27001, SOC 2 Type 2, and Cyber Essentials certified.

Key benefits

• Plan the IT budget on dependable lifecycle of assets, warranty, and renewal data
• Keep assets accurate across every location without manual upkeep — Asset Management Autopilot does it for you
• Find the right asset context instantly during incidents and change planning
• Stay audit-ready every day, not just when the auditor asks
• Cut Microsoft 365 licence spend by finding inactive and double-licensed users

Key outcomes

• Lower risk of lost or idle assets, backed by a full audit trail
• Less manual data entry through discovery and automated syncing
• Inventory checks in days, not weeks
• Clear ownership and accountability for every device
• A single source of truth across hardware, software, and users

Core capabilities

Lifecycle and automation

• Full lifecycle tracking — ownership, location, status, history, and warranty in one view
• Asset Management Autopilot — keeps asset data accurate without manual upkeep. It handles handover and return protocols, runs scheduled inventory checks, and keeps the asset tree current through Object Rules and Entra ID sync. During an asset check, automated notifications ask each responsible user to confirm the assets they hold — with one click, either from the email link or on their ALVAO homepage
• QR and barcode label generation and printing, with mobile inventory scanning (mobile and Zebra scanners)

Discovery and endpoint data

• Autonomous agent and agentless discovery for computers (Windows, Linux, macOS), printers, monitors, servers, and more — on and off your network, with continuous background detection
• SNMP network discovery for network elements and devices
• Monitor tracking — the discovery agent automatically creates monitor objects in the asset tree for displays connected to detected computers, inventorying peripherals with no manual entry
• Endpoint Management Connectors — import and sync device data from Microsoft Intune and Jamf, automatically matched to users via Entra ID
• SCCM enrichment for deeper usage and inventory context

CMDB and security

• CMDB maps your infrastructure and the dependencies between configuration items, for faster incident resolution and safer change management
• Security scoring — record each asset's value and vulnerability, cross-reference inventory against known threats, and surface risk through dedicated views and Power BI templates
• Replace relations — swap one configuration item for another while preserving relationships and dependencies

Software and licence optimisation

• Software Asset Management for licence and software tracking
• Microsoft 365 licence optimisation — identify inactive and double-licensed users; import Microsoft 365 licences and assignments directly into Asset Management and track their usage

Microsoft and ecosystem integrations

• Microsoft Intune — real-time device data for computers, mobile phones, and smart devices
• Jamf — full visibility into your Apple device ecosystem
• SCCM — deeper device, software, and cloud usage context
• Entra ID — automatic user matching and organisational structure sync
• Power BI — built-in reporting and risk management templates
• Power Automate and REST API — automate asset workflows and connect third-party tools such as ERP and monitoring

Security and compliance

ALVAO keeps a full audit trail across every asset and helps you comply with ISO 27001, ISO 19770, NIS2, and DORA. Asset value, vulnerability, and dependency data feed straight into your risk analysis — so security and compliance are a by-product of accurate records, not a separate project.

More about ALVAO

• Assets organised in a logical tree structure for easy sorting and overview
• Mobile inventory app for off-site asset documentation
• Fast deployment and a licensing model that keeps costs predictable
• Fully integrated with ALVAO Service Desk for end-to-end IT Service Management on one platform

Start with a free trial, explore it in your own environment, or request a guided demo to see how it fits your workflows.