Fixify

Fixify helps users resolve IT issues quickly — without ever leaving Microsoft Teams. Designed for modern, distributed workplaces, Fixify connects employees directly with live IT analysts via chat to streamline issue reporting, accelerate resolution, and ensure users stay informed from start to finish.

Our analysts respond in real time, keep users updated with personalized messages, and follow up proactively to ensure nothing falls through the cracks. When needed, managers can review and approve requests directly in the conversation, speeding up escalations and improving transparency.

Fixify is ideal for organizations that want a more responsive and integrated IT support experience. It simplifies the support process, reduces back-and-forth, and ensures that every issue is handled with clarity and care.

Using the app requires an active Fixify account. If your company doesn’t have one yet, get a demo or contact us.