Modernize Communications - 2 Day Workshop

Now more than ever, businesses need modern voice solution and phone system capabilities that combine unified communication and teamwork. Microsoft Teams Phone provides the features organizations need to deliver seamless, collaborative experiences for employees, business partners, and customers. Because implementation of calling solutions can be complex and involves network remediation, Microsoft 365 service deployment, telephone number provisioning/porting, and device deployment, customers need partners with this highly specialized skillset.

Introducing the Modernize Communications Workshop – a modular engagement to experience the vision for Microsoft Teams Phone and advanced communication scenarios. This workshop is designed to guide you through the process of a simplified enterprise voice solution with reliable, high-quality, integrated calling. Through ‘Art of the Possible’ demonstrations, use-case design, and deep-dive planning you will obtain actionable recommendations to deploy and adopt Microsoft Teams phone.

• Introduce Modernize Communications Workshop content and structure
• Gather information on existing environment and key business scenarios
• Identify business stakeholders
• Define scope

• Calling with Teams Phone
• Moving to Teams Phone
• Devices for Teams Phone
• PSTN Connectivity
• Management
• Call queues and Auto Attendants
• Demos and immersive experiences.

• Review of pre-workshop findings
• Workload Analysis
• Adoption and Change Management
• Network Readiness
• Scenario Discovery
• Report and Recommendations

• An evaluation of your current telephony and PBX needs
• Environmental and workload analysis, including existing infrastructure and telephony state
• Demonstration of the end-to-end Microsoft Teams calling experience to showcase Microsoft Teams Phone as your telephony solution
• Direction on how to transition various user profiles into a modern collaboration and communication environment
• Showcase the rich portfolio of third-party applications and devices that can complement the Microsoft Teams Phone experience
• Customized, actionable recommendations you can follow to enable and adopt Microsoft Teams Phone

This workshop normally costs $3,500-$5,000 USD. Contact us today to see if you're eligible for funding.