Outermind

Outermind is the agentic back office for small and mid-sized businesses that run on Microsoft 365. A chief of staff agent takes a goal, breaks it into real work with an owner and a due time on each task, and hands each piece to the specialist agent that owns it. You see the plan, approve what matters, and get finished work back: replies sent, meetings booked, reports written and follow-ups closed.

Who it is for

• Business owners and executives who want email triage, drafting, meeting preparation, reports and follow-up handled for them.
• Operations, finance and client teams who need answers grounded in their own SharePoint, OneDrive and email history.
• Agencies and professional services firms running multi-week campaigns and client projects.
• MSPs and IT partners delivering managed AI services across many client tenants.

What it does

• Plans, delegates and delivers work autonomously, and escalates only the decisions that need a person.
• Responds around the clock: agents watch your mailboxes and shared inboxes, research each request and draft or send replies at the autonomy level you choose.
• Answers from your own knowledge: documents, email history and custom knowledge indexes, with the source attached.
• Brings in experts on demand: specialist agents for finance, legal, marketing and technical questions.
• Remembers: personal and company memories keep context on your preferences, contacts and past decisions.
• Keeps you briefed with a daily brief in text, with audio on Workforce and Platform, and a clear record of what every agent did and why.
• Gives every employee a personal assistant for their own inbox, calendar and tasks.

Work you can hand off

• Triage the support inbox overnight, answer routine questions and flag the ones that need you.
• Research a prospect before a meeting and send you a one-page brief.
• Draft the weekly client report from email, documents and QuickBooks.
• Run a multi-week campaign: plan the posts, publish to LinkedIn and track replies.
• Chase overdue follow-ups and book the next meeting.
• Prepare meeting agendas and turn your notes into assigned action items.
• Keep your CRM current after every customer conversation (Workforce and Platform).
• Answer employee questions from company policies and procedures.

Works where you already work

• Outlook, Microsoft Teams and OneDrive, plus LinkedIn on your own login, on every plan.
• SharePoint and Teams sites, Google Drive, Slack, HubSpot, QuickBooks, Xero and Affinity on Workforce and Platform.
• Databases, external APIs and webhooks, and GitHub on Platform.

Governed by design

• You stay in control: one-click approve or deny from email or Teams before sensitive actions, with autonomy set per agent.
• Full audit trail of every agent action, decision and approval.
• Data residency in the United States, United Kingdom, European Union or Australia, with strict per-tenant isolation.
• Microsoft Entra ID sign-in, using only the Microsoft 365 permissions your administrator grants.
• AI Platform and Security Officer on Workforce and Platform: a dedicated agent that monitors your agent fleet and reviews activity for risk.

Plans

• Assistant: a Personal Assistant for each person you choose, working in Outlook and Teams. No base fee, $1.00 a day for each assistant.
• Workforce: an AI Chief of Staff, specialist agents and the AI Platform and Security Officer, with shared company knowledge and business connectors. $349 a month plus $1.25 a day for each agent.
• Platform: everything in Workforce, plus coding agents, agents started by an API call, and Microsoft Agent 365 governance. $999 a month plus $1.25 a day for each agent.

Every plan starts with a 30-day free trial and is billed monthly through your Microsoft account. There is no limit on agents or users, and a paused agent stops costing anything from the next day. You bring your own AI provider key and pay your provider directly. Need enterprise terms? Contact Outermind.

Getting started takes minutes: after purchase, a Microsoft 365 administrator signs in, connects the subscription to your organization, authorizes Microsoft 365 access and chooses your first agents. Support is available at outermind.ai/support.