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KPMG GRNI Agent

by KPMG

KPMG GRNI Agent automates goods receipt follow‑ups to speed up invoice matching.

The KPMG GRNI Agent is an intelligent automation solution built by KPMG to streamline the Goods Received Not Invoiced (GRNI) process and eliminate one of the most persistent gaps in the Source‑to‑Pay cycle: timely goods‑receipt confirmation. Across industries, organizations struggle with delayed receipt acknowledgments, resulting in unmatched invoices, payment bottlenecks, operational risk, and supplier friction. It directly addresses these challenges by automating follow‑ups, accelerating invoice matching, and ensuring complete traceability

Designed using Microsoft Copilot Studio and deeply integrated with Dynamics 365 Finance & Operations (MCP Server), the agent identifies outstanding receipt confirmations and engages users through Microsoft Teams using Adaptive Cards. Users can confirm goods receipt with a single click—no ERP navigation required. This ensures that confirmations are captured quickly, including from remote, distributed, or site‑based operational teams. Once approved, the system automatically posts the delivery note back into the ERP, enabling immediate three‑way matching and reducing delays in supplier payments.

The KPMG GRNI Agent provides organizations with real‑time visibility into outstanding goods receipts and a fully auditable trail of confirmations, improving governance and reducing financial risk. Every step, from detection to confirmation to posting, is logged to support compliance and audit requirements. Approvers also receive automated email notifications confirming that goods‑receipt actions have been completed, ensuring transparent communication and reducing manual coordination. It integrates seamlessly with existing workflows and collaboration channels, providing a scalable and adaptable solution for organizations looking to modernize procurement operations. As companies strive to drive efficiency, reduce operational overhead, and strengthen supplier relationships, the KPMG GRNI Agent offers a proven and practical way to unlock measurable value using AI‑driven orchestration.

View KPMG GRNI Agent in action: https://kpmg.com/xx/en/what-we-do/alliances/microsoft/intelligent-erp-with-kpmg-and-microsoft.html

Why KPMG

KPMG and Microsoft aim to bring the best possible technology solutions to clients, helping to drive forward the agentic agenda to improve performance and automation of your investment in the Dynamics 365 platform. Backed up by one of the largest Fast Track Recognize Architects providers in the world, KPMG firms are in an ideal position to understand, from a global GSI perspective, business and technology in harmony to support clients desire for true measurable and tangible business benefits. If you'd like to know more, please connect with us on these details.

At a glance

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