https://store-images.s-microsoft.com/image/apps.45832.45a81480-a2c1-48a9-94f0-8571b0ad76e5.ea28513f-72b0-4131-81ae-300ea0b04480.ebe8d947-5c5b-49a5-b10a-c13b8cb64a26

Citizen 360 degree Solution by Eviden

door Eviden International France - SAS

360-degree citizen view with real-time notifications, multichannel communication, case management.

Eviden, a global IT solutions provider, offers Citizen 360° Solutions based on D365 CE for city councils. These solutions unify citizen-isolated databases, leverage Copilot, and enhance customer service​. Citizen 360° Solution is based on Microsoft Dynamic 365 CE for city councils. It unifies citizen isolated databases, leverages Copilot, and enhances customer service in a single point of contact view.
Our Offer Benefits

  • Eviden’s Citizen 360°solution, built on Microsoft Dynamics 365 Customer Engagement (CE), the Power Platform, and Copilot, enhances customer service for city councils and government agencies.

  • It unifies data, leverages AI, and ensures compliance and omnichannel consistency.

  • Key features include a 360-degree citizen view, real-time notifications, multichannel communication, case management and workflow automation, intelligent analytics, and robust security measures. ​

  • ​Our differentiation lies in extensive experience implementing Microsoft Dynamics 365 CE for customer service in the public sector, intelligent data handling, and seamless integration with Microsoft products​.

Een overzicht

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